Unionising’ the new spaces of the new economy? Alternative labour organising in India’s IT Enabled Services–Business Process Outsourcing industry
Bibliographic Data
| ID | 8946490 |
|---|---|
| Authors | Al Jame (0000-0001-5697-5331, Queen Mary University of London, corresponding author), Al James, Bhaskar Vira (0000-0001-7766-6773, University of Cambridge) |
| Year | 2009 |
| Volume | 41 |
| Issue | 3 |
| Pages | 364-376 |
| Publication date | 2009-12-17 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Geoforum (JOURNAL) |
| Journal identifiers | ISSN: 0016-7185 • E-ISSN: 1872-9398 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.geoforum.2009.11.003 |
| OpenAlex | W2053061273 |
| Language | EN |
| Citations received | 9 |
| References cited | 51 |
Business · Commerce · Economics · Economy · Industrial organization · Market economy · Outsourcing · Process (computing · Computer Science · Emotional Labor in Professions · Employment and Welfare Studies · Labor Movements and Unions · Marketing
Practice and Economic Geography
Labour geographies of India’s new service economy
Europe and an inter-dependent world
The case for an environmental labor geography
Feminist geographies of digital work
Researching hybrid ‘economic’/‘development’ geographies in practice
Ideal and aspiring citizens
Building Cross-Sector Careers in India's New Service Economy? Tracking Former Call Centre Agents in the National Capital Region
Politics Through Precarity
Organizing to win
Working in the service society
Spaces of Work
Who's On the Line? Indian Call Center Agents Pose as Americans for U.S.‐Outsourced Firms
Geographies of the New Economy
Public Sector Restructuring and Democracy
Sustaining the New Economy
‘An assembly line in the head’
Labour agency and union positionalities in global production networks
World Development Report 2009
Spaces of Work
Reflections on the call centre — a reply to Glucksmann
Being Professional
Indian call centres and business process outsourcing
Subcontracted Employment and its Challenge to Labor
United by a Common Language? Trade Union Responses in the UK and India to Call Centre Offshoring
New Technology and the Workers' Response
Taking Calls to Newcastle
Computers in the Wild”
Lived experiences of offshoring
Spaces of labour control
Community unionism and trade union renewal in the UK
New geographies of trade unionism
Uncovering labour in information revolutions, 1750–2000
Gender Divisions and Working Time in the New Economy
Economic Geographies of the Global South
Organizing the Postindustrial Work Force
Work, Life and Time in the New Economy
Practices of global capital
India's Unfinished Journey Transforming Growth into Development
Working People of California
Work Organization, Control and the Experience of Work in Call Centres
The next division of labour
Working space
India calling to the far away towns
Call configurations
The Sociological Analysis of Professionalism
| Unique citing works | 9 |
|---|---|
| Citations per year | 0,56 |
| Citation span | 2010 - 2025 (16) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 9 |