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Time perspective and helpfulness

Are communicators more persuasive in the past, present, or future tense

Bibliographic Data

ID9008043
AuthorsDavid D Fang (0000-0003-0036-5459, University of Toronto, corresponding author), David Fang, Sam J Maglio (0000-0003-0691-1721, University of Toronto, corresponding author)
Year2023
Volume110
Pages104544-104544
Publication date2023-09-30
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Experimental Social Psychology (JOURNAL)
Journal identifiersISSN: 0022-1031 • E-ISSN: 1096-0465
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.jesp.2023.104544
OpenAlexW4387213251
LanguageEN
Citations received1
References cited49

When people share their experiences, they can communicate seemingly identical information from different time perspectives. Time perspective manifests in words—specifically, verbs in the past tense (e.g., “the experience was great”), the present tense (e.g., “the experience is great”), or the future tense (e.g., “the experience will be great”). This research considers whether this linguistic shift in time perspective impacts how others interpret the message. Two naturalistic studies (sourcing over 2 million Amazon reviews) and three pre-registered lab experiments ( N = 1259) find that reviews written in the present tense (relative to the past or future tense) receive higher helpfulness ratings through a process of heightened concrete construal . Implications at the intersection of communication, psycholinguistics , and persuasion are discussed

Cognition · Construal level theory · Future tense · Helpfulness · Linguistics · Past tense · Perspective (graphical · Persuasion · Present tense · Psycholinguistics · Verb · Behavioral Health and Interventions · Cultural Differences and Values · Psychological and Temporal Perspectives Research · Psychology · Social Psychology

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1
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