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Evidence for the Quadruple Aim

A Systematic Review of the Literature on Physician Burnout and Patient Outcomes

Bibliographic Data

ID9097328
AuthorsCheryl Rathert (0000-0002-1996-1544, Virginia Commonwealth University, corresponding author), Edythe S Williams (0000-0001-6297-4837, University of Alabama), Eric S Williams (Department of Management, Culverhouse College of Commerce, The University of Alabama, Tuscaloosa, AL), Hillary Linhart (Virginia Commonwealth University, corresponding author)
Year2018
Volume56
Issue12
Pages976-984
Publication date2018-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000000999
PMID30339573
OpenAlexW2897609882
LanguageEN
Citations received9
References cited48

BACKGROUND: Experts express concern that attaining of the Triple Aim of reducing health care costs, improving patient experiences and ultimately population health, may be compromised by high levels of burnout among physicians. Some have called for a fourth aim of improving the work environment for care providers. OBJECTIVES: Burnout has been linked to poor outcomes in many occupational settings. This study's aim was to investigate linkages between physician burnout and patient outcomes through a systematic review of the literature. RESEARCH DESIGN: Systematic search of 3 databases using Preferred Reporting Items for Systematic Reviews and Meta-analysis (PRISMA) guidelines. In total, 1201 articles were reviewed, and 28 were included in the final analysis. Studies needed to be empirical, measure physician burnout as a predictor, and include patient outcome measures. MEASURES: The majority of studies were cross-sectional and measured patient outcomes via physician perception self-reports (n=14). Five studies reported clinical measures (quality, errors), and 9 included patient ratings of their care. RESULTS: Studies using self-reports of suboptimal quality and errors found that physicians higher in burnout consistently reported worse quality, yet studies linking burnout to independent clinical outcomes found no relationships. Similarly, burnout was related to lower patient ratings of care, but when specific behaviors were rated there was no relationship. CONCLUSIONS: Although the interest in burnout's effects is strong, the lack of rigorous empirical studies examining patient outcomes is problematic. Future research should develop and test causal models to better understand which domains of patient care are influenced by physician burnout

Burnout · Family medicine · Health care · MEDLINE · Population · Systematic review · Clinical Psychology · Healthcare professionals’ stress and burnout · Medicine · Nursing · Perfectionism, Procrastination, Anxiety Studies · Psychology · Stress and Burnout Research

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    Open Access•Daniel Tawfik, Daniel S Tawfik et al.•Annals of Internal Medicine•2019

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Unique citing works9
Citations per year1.29
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 9

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