Broken Appointments at a Neighborhood Health Center

Emphasis on Weather

Bibliographic Data

ID9098034
AuthorsDale L Morse (University of Rochester, corresponding author), Molly P Coulter (University of Rochester), Rudolph J Napodano (0000-0001-6133-3341, University of Rochester Medicine), Ho-Ling Hwang, Ho‐Ling Hwang (0000-0001-7651-6263, New York State Department of Health), Charles Lawerence (New York State Department of Health)
Year1984
Volume22
Issue9
Pages813-817
Publication date1984-09-01
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-198409000-00005
PMID6492910
OpenAlexW2015966962
LanguageEN
Citations received1
References cited5

Broken appointments have been a major problem at the Anthony L. Jordan Health Center since it opened in 1968. In an earlier 6-month study of broken appointments at the center the authors found 48% of pediatric appointments and 43% of medicine appointments to be broken. Daily broken appointment rates were correlated between the two departments and were associated with day and time scheduled and with certain weather conditions. Specifically, highest broken appointment rates were noted for Mondays, for afternoon and evening hours, and for days with precipitation

Center (category theory) · Evening · Family medicine · Medical emergency · Names of the days of the week · Sociology · Demography · Healthcare Operations and Scheduling Optimization · Healthcare Policy and Management · Medicine

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