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Non–English Language Availability of Community Health Center Websites

Bibliographic Data

ID9099307
AuthorsJorge A Rodriguez (0000-0002-1833-6819, Clinical Informatics, corresponding author), Roger B Davis (0000-0003-3330-3123, General Medicine and Primary Care, Beth Israel Deaconess Medical Center), Sanja Percac-Lima (Division of General Internal Medicine, Massachusetts General Hospital, Boston, MA), Sanja Percac‐Lima (0000-0002-5417-452X, Massachusetts General Hospital)
Year2019
Volume57
IssueSuppl 2
PagesS121-S126
Publication date2019-06-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000001027
PMID31095050
OpenAlexW2946447967
LanguageEN
Citations received2
References cited11

BACKGROUND: For limited English-proficient (LEP) patients, the digital divide has narrowed, creating a new population of Internet users. However, language-appropriate health information is difficult to find. Community health center (CHC) websites are health information resources and their homepages are critical access points for patients. CHCs supported by Health Resources and Services Administration (HRSA) care for many LEP patients. OBJECTIVE: We sought to determine the number of HRSA-supported CHC websites providing translated homepage content. RESEARCH DESIGN: In February 2017, we performed a cross-sectional analysis of the language availability of CHC homepages. MEASURES: The primary outcome was availability of translated content on CHC homepages. Secondary outcomes were method of translation and associations between homepage translation and CHC demographics, including percent LEP population and socioeconomic and Internet access characteristics. RESULTS: Of the 1400 CHC homepages, 480 (34.3%) provided translated information with half using Google Translate. We found higher odds of having a translated homepage as the LEP population by county increased [odds ratio (OR): 1.26, confidence interval (CI): 1.07-1.49, P=0.005], Internet subscription at the state level increased (OR: 1.19, CI: 1.02-1.38, P=0.026), and if health centers were in metropolitan areas (OR: 1.81, CI: 1.31-2.51, P<0.001). There was also higher likelihood of having a homepage translated to Spanish in counties with higher Spanish LEP populations (OR: 1.39, CI: 1.19-1.63, P<0.001), but this did not extend to non-Spanish languages (OR: 0.85, CI: 0.71-1.04, P=0.131). CONCLUSIONS: Despite increased Internet use among LEP patients and linguistic diversity of the CHC populations, there is a lack of language-appropriate content on CHC website homepages

Community health · Community health center · Confidence interval · Environmental health · Family medicine · Health care · Limited English proficiency · Logistic regression · Odds · Odds ratio · Political science · Population · Public health · Sociology · The Internet · World Wide Web · Computer Science · Cultural Competency in Health Care · Demography · Health Literacy and Information Accessibility · Internal Medicine · Interpreting and Communication in Healthcare · Medicine · Nursing

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  • Health Information on the Internet

    Gretchen K Berland, Gretchen Berland et al.•JAMA•2001

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Unique citing works2
Citations per year0.4
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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