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Surgeons’ Perceptions of Public Reporting of Hospital and Individual Surgeon Quality

Bibliographic Data

ID9099489
AuthorsKaren L Sherman (0000-0002-1346-4643, corresponding author), Elisa J Gordon (0000-0003-0969-1998), David M Mahvi (corresponding author), Jae Wan Chung (0000-0002-9015-4622, corresponding author), Jeanette Chung, David J Bentrem (Jesse Brown VA Medical Center, corresponding author), Jane L Holl (0000-0002-2934-1672, corresponding author), Karl Y Bilimoria (0000-0001-5067-1345, corresponding author)
Year2013
Volume51
Issue12
Pages1069-1075
Publication date2013-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000000013
PMID24226305
OpenAlexW2138918360
LanguageEN
Citations received3
References cited6

BACKGROUND: Hospital-specific and surgeon-specific public reporting of performance measures is expanding largely due to calls for transparency from the public and oversight agencies. Surgeons continue to voice concerns regarding public reporting. Surgeons' perceptions of hospital-level and individual-level public reporting have not been assessed. This study (1) evaluated surgeons' perceptions of public reporting of surgical quality; and (2) identified specific barriers to surgeons' acceptance of public reporting. METHODS: All surgeons (n=185) at 4 hospitals (university, children's, 2 community hospitals), representing all surgical specialties, received a 41-item anonymous Internet-based survey. Twenty follow-up qualitative interviews were conducted to assess surgeons' interpretation of findings. RESULTS: The survey response rate was 66% (n=122). Most surgeons supported public reporting of quality metrics at the hospital level (80%), but opposed individual reporting (53%, P<0.01). Fewer surgeons expected that individual (26%) or hospital (47%) public reporting would improve outcomes (P<0.01). Few indicated that their practice would change with hospital (11%) or individual (18%) public reporting (P=0.20). Primary concerns regarding public reporting at the hospital level included patients misinterpreting data, surgeons refusing high-risk patients, and outcome metric validity. Individual-surgeon level concerns included outcome metric validity, adequate sample sizes, and patients misinterpreting data. To make public reporting more acceptable, surgeons recommended patient education, simplified data presentation, continued risk-adjustment refinement, and internal review before public reporting. CONCLUSIONS: Surgeons expressed concerns about public reporting of quality metrics, particularly reporting of individual surgeon performance. These concerns must be addressed to gain surgeons' acceptance and to use public reporting to improve health care quality

Family medicine · Public health · Public hospital · Quality (philosophy) · Healthcare Quality and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare

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  • Qualitative Data Analysis for Health Services Research

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Unique citing works3
Citations per year0,27
Citation span2015 - 2023 (9)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 3
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