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A Randomized Controlled Trial of Quality Assurance in Sixteen Ambulatory Care Practices

Bibliographic Data

ID9100275
AuthorsR Heather Palmer (Institute for Community Health, corresponding author), Thomas A Louis (0000-0002-3592-6386, Harvard University), Lee-Nah Hsu, Harriet F Peterson (Harvard University), Janet K Rothrock (Institute for Community Health, corresponding author), Rose Strain (Harvard University, corresponding author), Mark S Thompson (0000-0001-8958-0336, Harvard University, corresponding author), ELIZABETH A WRIGHT (Harvard University)
Year1985
Volume23
Issue6
Pages751-770
Publication date1985-06-01
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-198506000-00001
PMID3892184
OpenAlexW2000986281
LanguageEN
Citations received19
References cited6

A crossover randomized controlled trial of cycles of quality assurance in 16 primary care (8 medical, 8 pediatric) group practices was conducted. Of four medical and four pediatric tasks important to patient outcome, two were randomly assigned to experimental intervention (a quality assurance cycle), and two were also measured and used as blinded controls for each medical or pediatric group practice. Task performance was measured in each group for 12 months prior to, 9 months during, and 9 months after the experimental intervention, using as a performance score the percentage of evaluation criteria failed of those applicable to a case. As a result of quality assurance intervention, quality of performance was significantly improved in two of the tasks (P less than 0.0001, with 6.7, and 9.8 percentage points improvement), and marginally improved in one task (P = 0.06, 5.7 percentage points improvement). Surprisingly, tasks with lower perceived effect on patient health (low physician motivation) had greater improvement in quality. Unimproved tasks were associated with the perceived need for delivery system changes beyond the immediate control of the individual practitioner

Alternative medicine · Ambulatory · Ambulatory care · Crossover study · Family medicine · Health care · Intervention (counseling) · Medical care · Operations management · Physical therapy · Quality assurance · Quality management · Randomized controlled trial · Task (project management) · Childhood Cancer Survivors' Quality of Life · Emergency Medicine · Health Systems, Economic Evaluations, Quality of Life · Internal Medicine · Medicine · Nursing · Patient Satisfaction in Healthcare

  • Performance Quality, Gender, and Professional Role

    Judith A Hall, R Heather Palmer et al.•Medical Care•1990

  • VB. Influence of Organizational Components on the Delivery of Asthma Care

    John Fitzgerald, J Mark FitzGerald et al.•Medical Care•1993

  • The Impact of Patient Management Guidelines on the Care of Breast, Colorectal, and Ovarian Cancer Patients in Italy

    Roberto Grilli, Giovanni Apolone et al.•Medical Care•1991

  • A Randomized Trial of Quality Assurance in Nursing Homes

    E ANN MOHIDE, Peter Tugwell et al.•Medical Care•1988

  • Comparison of Vignettes, Standardized Patients, and Chart Abstraction

    John W Peabody, John Peabody et al.•JAMA•2000

  • The health service coverage of quality-certified primary health care units in Metro-Manila, the Philippines

    Open Access•Amador R Catacutan•Health Policy and Planning•2006

  • Evaluation of medical audit

    M B ROBINSON•Journal of Epidemiology and…•1994

  • Interventions to improve the delivery of preventive services in primary care

    M E Hulscher, Marlies Hulscher et al.•American Journal of Public Health•1999

  • What Makes Quality Assurance Effective

    R Heather Palmer, Thomas A Louis et al.•Medical Care•1996

  • The Ambulatory Care Medical Audit Demonstration Project

    R Heather Palmer, J Lee Hargraves•Medical Care•1996

  • Assessing the Comparability of Various Measures of the Quality of Ambulatory Care

    Tejal K Gandhi, Francis E Cook et al.•Medical Care•2002

  • Consistency in Performance Among Primary Care Practitioners

    R Heather Palmer, ELIZABETH A WRIGHT et al.•Medical Care•1996

  • Developing a Reliable, Valid, and Feasible Plan for Quality-of-Care Measurement for Cancer

    Katherine L Kahn, Jennifer L Malin et al.•Medical Care•2002

  • Practice Characteristics and Performance of Primary Care Practitioners

    J Lee Hargraves, R Heather Palmer et al.•Medical Care•1996

  • Leadership for Quality Improvement in Group Practices

    R Heather Palmer, J Lee Hargraves et al.•Medical Care•1996

  • Are Differences in Practitioners' Acceptance of a Quality Assurance Intervention Related to Their Performance

    J Lee Hargraves, R Heather Palmer et al.•Medical Care•1996

  • Quality Improvement Among Primary Care Practitioners

    R Heather Palmer, J Lee Hargraves•Medical Care•1996

  • Issues of Variability and Bias Affecting Multisite Measurement of Quality of Care

    Endel John Orav, ELIZABETH A WRIGHT et al.•Medical Care•1996

  • Capturing Quality

    Open Access•Christopher Pollitt•Journal of Public Policy•1987

  • A Review of Physician Cost-Containment Strategies for Laboratory Testing

    Randolph M Grossman•Medical Care•1983

  • A computer-based record and clinical monitoring system for ambulatory care

    Clement J Mcdonald, Robert Murray et al.•American Journal of Public Health•1977

  • Resource requirements for evaluating ambulatory health care

    Mark S Thompson, R Heather Palmer et al.•American Journal of Public Health•1984

  • Quality Assurance through Automated Monitoring and Concurrent Feedback Using a Computer-Based Medical Information System

    G Octo Barnett, Richard N Winickoff et al.•Medical Care•1978

  • Improving Physician Compliance With Preventive Medicine Guidelines

    David I Cohen, Benjamin Littenberg et al.•Medical Care•1982

  • A Computer-Based Monitoring System for Follow-Up of Elevated Blood Pressure

    G Octo Barnett, Richard N Winickoff et al.•Medical Care•1983

Citations per year0.49
Citation span1987 - 2006 (20)
Highly citedNo

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