Task Versus Socioemotional Behaviors in Physicians
Bibliographic Data
| ID | 9102220 |
|---|---|
| Authors | Judith A Hall (0000-0001-5840-2895, Northeastern University, corresponding author), Debra L Roter, Debra Roter (0000-0003-2203-9697, Johns Hopkins University), Nancy Katz (Harvard University Press), Nancy R Katz |
| Year | 1987 |
| Volume | 25 |
| Issue | 5 |
| Pages | 399-412 |
| Publication date | 1987-05-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-198705000-00004 |
| PMID | 3695653 |
| OpenAlex | W2026530519 |
| Language | EN |
| Citations received | 30 |
| References cited | 26 |
This paper investigates associations among physicians' task-oriented and socioemotional behaviors during the medical encounter. The study is an analogue, using as source data the audiotapes and transcripts of two standardized patient cases presented by trained patient simulators to 43 primary care practitioners. Transcripts were scored for physician proficiency and were content-analyzed to assess the process of communication and information content. Physicians' speech errors were counted, and vocal affect ratings were made of filtered audiotape excerpts. Physician communications reflected by these measures were classified as task-oriented or socioemotional. Findings indicated: 1) Most aspects of physician style were reliable across visits. 2) Physicians adopted either a patient-oriented or a physician-oriented approach to task performance, as characterized by giving information and counseling versus giving directions and asking questions, respectively. 3) Verbal and nonverbal socioemotional measures were not related. 4) Physicians tended to adopt either a style characterized by information-giving and proficiency or a social orientation with patients. 5) Physicians who were more medically informative had more interested and anxious voices compared with the less informative physicians. Thus, although the more medically informative physicians spent less time making socioemotional utterances, they had a voice quality that may compensate for that neglect
Affect (linguistics) · Comprehension · Developmental psychology · Linguistics · Neglect · Nonverbal communication · Psychiatry · Quality (philosophy) · Socioemotional selectivity theory · Task (project management) · Clinical Reasoning and Diagnostic Skills · Communication · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology
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Task and socioemotional behaviors of physicians
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Development and Validation of the Physician-Patient Humor Rating Scale
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Patient Participation in the Patient-Provider Interaction
Defining and measuring patient satisfaction with medical care
Interaction process analysis
Profession of medicine
Communication of Affect between Patient and Physician
Sociological Methodology
Attributions
Theta Reliability and Factor Scaling
Information control and the micropolitics of health care
Nonverbal Communication Between Patients and Medical Practitioners
Relationship of disturbances and hesitations in spontaneous speech to anxiety
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Interdiagnosis Relationships of Physician Performance Measures
Predicting Patient Satisfaction from Physicians??? Nonverbal Communication Skills
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The Doctor and His Patient
Perceived likeability and competence of simulated patients
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| Unique citing works | 30 |
|---|---|
| Citations per year | 0,77 |
| Citation span | 1987 - 2023 (37) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 24 |