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Translating Primary Care Practice Climate into Patient Activation

The Role of Patient Trust in Physician

Bibliographic Data

ID9102384
AuthorsEdmund R Becker (0000-0003-0265-3980, Emory University, corresponding author), Douglas W Roblin (Kaiser Permanente)
Year2008
Volume46
Issue8
Pages795-805
Publication date2008-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0b013e31817919c0
PMID18665059
OpenAlexW2004534024
LanguageEN
Citations received12
References cited40

BACKGROUND: Little is known about processes by which proactive primary care teams might activate their patients. We examine the role of trust in patient-physician relationships for translating practice teamwork into patient activation. METHODS: Data were collected by surveys of adult enrollees and primary care teams of a group-model managed care organization in metropolitan Atlanta. Enrollees who were 25-59 years of age were randomly sampled from 3 condition cohorts (diabetes, elevated lipids but no coronary artery disease history, and low risk). A total of 2224 responded to a mixed mode survey in 2005 (42% response rate). Ninety-seven practitioners and 187 support staff of 16 primary care teams responded to a practice climate survey in 2004 (85% response rate). Practice climate is a multidimensional concept measuring support and collaboration with a team. Linear models of patients nested within their primary care teams were estimated for patient trust in physician as a function of practice climate and for activation as a function of trust, adjusted for other respondent characteristics. RESULTS: We found significant, positive associations between practice climate and patient trust in their primary care physicians and between patient trust and activation in their health. CONCLUSIONS: Our study shows 1 process by which practice climate translates into patient activation. Supportive interactions among practitioners and staff within primary care teams facilitate trust-building interactions between practitioners and patients. Supportive, trustworthy interactions, in turn, help to ameliorate the inherent imbalance in power between patients and physicians, contributing to patients who take a more active role in their health

Family medicine · Political science · Primary care · Respondent · Teamwork · Diabetes Management and Education · Medicine · Nursing · Patient-Provider Communication in Healthcare · Primary Care and Health Outcomes · Psychology

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Unique citing works12
Citations per year0,75
Citation span2010 - 2024 (15)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 11
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