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Quality Assurance in Eight Adult Medicine Group Practices

Bibliographic Data

ID9103191
AuthorsR Heather Palmer (Harvard University), Rose Strain (Harvard University), Judith V W Maurer (Harvard University), Janet K Rothrock (Harvard University), Mark S Thompson (0000-0001-8958-0336, Harvard University)
Year1984
Volume22
Issue7
Pages632-643
Publication date1984-07-01
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-198407000-00005
PMID6748781
OpenAlexW2085735127
LanguageEN
Citations received9
References cited3

Four evaluations of ambulatory medical care tasks were developed for use in quality assurance. The evaluations used medical records data and explicit criteria incorporating branching logic. They were implemented in eight general medicine provider groups in two teaching hospitals and six related health centers. Agreement with criteria among 316 provider responses to questionnaires varied from 57% to 100%. The percentage of cases with one or more variation from evaluation criteria, confirmed on peer review to have a deficiency in care, ranged by task from 6% to 42%, with substantial variation between sites. Physician reviewers from each site varied in leniency. Numbers of actions taken to correct deficiencies ranged by site and task from zero to six. Multisite evaluations revealed differences in performance and efforts to improve that are not apparent when each site conducts its own evaluations. More uniformly effective and impartial quality assurance is needed to correct some important deficiencies in care observed in this study

Ambulatory · Ambulatory care · Family medicine · Health care · Medical care · Medical record · Quality (philosophy) · Quality assurance · Task (project management) · Task group · Healthcare Policy and Management · Medicine · Patient Satisfaction in Healthcare · Primary Care and Health Outcomes · Psychology · Surgery

  • Performance Quality, Gender, and Professional Role

    Judith A Hall, R Heather Palmer et al.•Medical Care•1990

  • A Randomized Trial of Quality Assurance in Nursing Homes

    E ANN MOHIDE, Peter Tugwell et al.•Medical Care•1988

  • Resource requirements for evaluating ambulatory health care

    Mark S Thompson, R Heather Palmer et al.•American Journal of Public Health•1984

  • What Makes Quality Assurance Effective

    R Heather Palmer, Thomas A Louis et al.•Medical Care•1996

  • The Ambulatory Care Medical Audit Demonstration Project

    R Heather Palmer, J Lee Hargraves•Medical Care•1996

  • Consistency in Performance Among Primary Care Practitioners

    R Heather Palmer, ELIZABETH A WRIGHT et al.•Medical Care•1996

  • Developing a Reliable, Valid, and Feasible Plan for Quality-of-Care Measurement for Cancer

    Katherine L Kahn, Jennifer L Malin et al.•Medical Care•2002

  • Are Differences in Practitioners' Acceptance of a Quality Assurance Intervention Related to Their Performance

    J Lee Hargraves, R Heather Palmer et al.•Medical Care•1996

  • Quality Improvement Among Primary Care Practitioners

    R Heather Palmer, J Lee Hargraves•Medical Care•1996

  • A Review of Methods for Ambulatory Medical Care Evaluations

    R Heather Palmer, H Richard Nesson•Medical Care•1982

  • Assessing the Performance of Medical Care Systems

    Paul A Nutting, Gregory I Shorr et al.•Medical Care•1981

  • Effectiveness of Patient Care in a Primary Care Clinic

    Howard S Zuckerman, Jo Anne Huntley et al.•Medical Care•1980

Citations per year0.21
Citation span1984 - 2002 (19)
Highly citedNo

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