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Self-Rated Health Assessed by Web Versus Mail Modes in a Mixed Mode Survey

The Digital Divide Effect and the Genuine Survey Mode Effect

Bibliographic Data

ID9103215
AuthorsJae-Mahn Shim (0000-0002-7752-8204, University of Chicago, corresponding author), Eunjung Shin (0000-0003-1224-4013), Eun-Jung Shin (University of Illinois Chicago), Timothy P Johnson (0000-0001-9745-9683, University of Illinois Chicago)
Year2013
Volume51
Issue9
Pages774-781
Publication date2013-09-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0b013e31829a4f92
PMID23774510
OpenAlexW1974241736
LanguageEN
Citations received3
References cited17

OBJECTIVE: To investigate differences in self-rated health (SRH) between web and mail questionnaires in a mixed mode survey and to provide a model that explains those differences. SUBJECTS: A total of 15,200 mail respondents and 17,829 web respondents from the 2008 US National Health Survey conducted by the Gallup Panel. RESEARCH DESIGN: Respondents were recruited using random digit dialing and assigned to one of the two survey modes (web or mail). Respondents with household Internet connection and frequent Internet usage were invited to complete the survey through the web mode. Respondents who had no Internet connection or who used the Internet infrequently were invited to the mail mode. Thus, respondents with better Internet access used the web mode. MEASURES: Respondents completed a questionnaire that asked about SRH status, objective health conditions, health behaviors, and other socioeconomic variables. Statistical associations were analyzed with ordered Logit and negative binomial models. RESULTS: Web respondents reported better SRH than mail respondents. This difference is in part reflective of variability in objective health status between these two groups, and in part attributable to the effects of survey mode. These results maintained with age controlled. CONCLUSIONS: The alignment between survey mode selection, Internet access, and health disparities, as well as genuine survey mode characteristics, leads to web-mail differences in SRH. Unless the digital divide and its influences on survey mode selection are resolved and differential genuine mode effects are fully comprehended, we recommend that both modes be simultaneously used on a complementary basis

Environmental health · Health care · Health information · Health Information National Trends Survey · Internet access · Logistic regression · Mixed mode · Mode (computer interface) · National Health Interview Survey · Population · Socioeconomic status · Statistics · Survey data collection · The Internet · Web survey · World Wide Web · Computer Science · Health disparities and outcomes · Health Literacy and Information Accessibility · Mathematics · Medicine · Psychology · Survey Methodology and Nonresponse

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Unique citing works3
Citations per year0,23
Citation span2013 - 2020 (8)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 3

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