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A Method of Developing and Weighting Explicit Process of Care Criteria for Quality Assessment

Bibliographic Data

ID9103521
AuthorsCarol M Ashton (Veterans Health Administration, corresponding author), David H Kuykendall (Veterans Health Administration, corresponding author), Michael L Johnson (0000-0002-4018-4647, Veterans Health Administration, corresponding author), Chuan Chuan Wun (Veterans Health Administration, corresponding author), Nelda P Wray (Health Services Research & Development, corresponding author), Mae Jean Carr (Michael E. DeBakey VA Medical Center), Carl H Slater (The University of Texas at Austin), Louis Wu (Veterans Health Administration, corresponding author), George R W Bush (Veterans Health Administration, corresponding author)
Year1994
Volume32
Issue8
Pages755-770
Publication date1994-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-199408000-00001
PMID8057693
OpenAlexW2094127435
LanguageEN
Citations received9
References cited9

The use of explicit criteria to evaluate how well processes of care conform to accepted standards is a key method of quality assessment. Synthesizing four decades of literature, we devised an inexpensive, 6-step method of developing reliable, content-valid, explicit process criteria. This paper describes the method using a set of congestive heart failure criteria. In step 1 of the Criteria Development Method, criteria are derived from state-of-the-art clinical literature. In step 2, criteria are refined by expert panels. In this study, panelists refined the items by mail in a three-round Delphi process. In step 3, decisions about unit-or differential item weighting are made; we derived differential item weights from the panelists' third-round ratings. Step 4 consists of flagging items which may yield little information, i.e., consensus items of low import, and nonconsensus items. Numeric flags were computed using third-round median ratings and their interquartile ranges. Selection of a scoring method to summarize scores and communicate results is done in step 5. In step 6, chart reviewers are trained, inter-rater reliability is measured, and items with poor reliability are culled. This straightforward developmental method can be used to devise explicit process criteria for use in ambulatory or hospital settings and to evaluate care delivered by different types of providers. The method yields reliable criteria representing accepted standards of current clinical practice. This high content validity is a sine qua non for convergent and predictive validity, both of which must be demonstrated in empirical studies in which the criteria are compared against external yardsticks

Data mining · Delphi method · Flagging · Process (computing) · Quality (philosophy) · Reliability (semiconductor) · Weighting · Artificial Intelligence · Computer Science · Medicine · Meta-analysis and systematic reviews · Patient Satisfaction in Healthcare · Reliability and Agreement in Measurement

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  • An Empirical Assessment of the Validity of Explicit and Implicit Process-of-Care Criteria for Quality Assessment

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  • High agreement but low Kappa

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Unique citing works9
Citations per year0,31
Citation span1997 - 2021 (25)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 8

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