Establishing National Goals for Quality Improvement

Dados Bibliográficos

ID9103746
AutoresELIZABETH A MCGLYNN (0000-0002-4944-2518, RAND Corporation, autor correspondente), Christine K Cassel, Sheila Leatherman (University of North Carolina at Chapel Hill), Sheila T Leatherman, Alison DeCristofaro, Alison H DeCristofaro (RAND Corporation, autor correspondente), Helen L Smits
Ano2003
Volume41
FascículoSupplement
PáginasI-16-I-29
Data de publicação2003-01-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoMedical Care (JOURNAL)
Identificadores do periódicoISSN: 0025-7079 • E-ISSN: 1537-1948
EditoraOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-200301001-00003
PMID12544813
OpenAlexW2023392401
IdiomaEN
Citações recebidas5
Referências citadas12

BACKGROUND: For a number of reasons, it has been difficult to garner public interest in the need to improve the quality of care delivered nationally. One possible reason for this is that the concept of quality has different meanings for different stakeholders. To make the problems of suboptimal quality more concrete and potential solutions more compelling, the Strategic Framework Board (SFB) recommended developing a set of national goals for quality improvement. OBJECTIVES: To describe the criteria by which national goals should be selected, illustrate the analytic methods that should be used to support the development of such goals, and describe and illustrate a process by which national goals could be formulated. RESEARCH DESIGN: Targeted review of literature and discussions among members of the SFB. FINDINGS: National goals have played a key role in making progress under the Healthy People 2000 and Health People 2010 initiatives. The recommended process will involve assembling key evidence as well as engaging in a consensus process. CONCLUSIONS: Developing a set of national goals for quality improvement is a key activity for a national quality measurement and reporting system to undertake. The steps outlined here represent a feasible and productive method for accomplishing this objective

Business · Key (lock) · Knowledge management · Management science · Process (computing) · Process management · Quality (philosophy) · Quality management · Risk analysis (engineering) · Set (abstract data type) · Computer Science · Engineering · Health Policy Implementation Science · Healthcare Quality and Management · Marketing · Primary Care and Health Outcomes