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Uptake of Medicaid Billing for Community Health Worker Services in Louisiana, 2022–2023

Bibliographic Data

ID9103856
AuthorsAshley Wennerstrom (0000-0003-1888-0432, Center for Healthcare Value and Effectiveness; Section of Community and Population Medicine, School of Medicine, Louisiana State University Health Sciences Center—New Orleans New Orleans, LA, corresponding author), Chris Adkins (Center for Healthcare Value and Effectiveness; Section of Community and Population Medicine, School of Medicine, Louisiana State University Health Sciences Center—New Orleans New Orleans, LA, corresponding author), Kelsey Witmeier (Louisiana State University Health Sciences Center New Orleans), Angel Whittington (College of Pharmacy, University of Louisiana, Office of Outcomes Research and Evaluation, Monroe, Monroe, LA), Catherine G Haywood (Louisiana Community Health Outreach Network, New Orleans, LA), Catherine Haywood (0000-0003-0158-4215, Health Net), Marcus A Bachhuber (0000-0002-5610-8382, Center for Healthcare Value and Effectiveness; Section of Community and Population Medicine, School of Medicine, Louisiana State University Health Sciences Center—New Orleans New Orleans, LA, corresponding author)
Year2025
Volume63
Issue12
Pages936-940
Publication date2025-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000002216
PMID40971559
OpenAlexW4414380644
LanguageEN
References cited14

BACKGROUND: In 2022, Louisiana Medicaid began offering reimbursement for some community health worker (CHW) services ordered and billed by a supervising clinician. OBJECTIVES: We analyzed the extent to which CHW services were reimbursed by Louisiana Medicaid during 2022-2023, including number of encounters, demographics of Medicaid members served, number of encounters per member, geographic distribution of CHW encounters, primary diagnosis of members receiving CHW services, and provider type billing for CHW services. RESEARCH DESIGN: Retrospective cohort study of Louisiana Medicaid members receiving CHW services reimbursed by Medicaid. We included paid fee-for-service claims and managed care encounters for CPT codes 98960, 98961, or 98962 with dates of service from 1/1/2022 through 12/31/23. RESULTS: A total of 10,726 unique individuals received 17,373 reimbursed CHW services, with an estimated total reimbursement of $314,905.52. Medicaid members ranged from 0 to 88 years, were majority female (56.8%), and received between 1 and 13 services; mean: 1.6 (SD: 1.1), median: 1 (IQR 1-2 encounters). The highest rate of CHW services per Medicaid member occurred in urban areas. Nearly all (99.97%) were individual services. A total of 41.9% of services were for screening without a specified diagnosis, and health-related social needs were more common than medical conditions. Over half (60.6%) of CHW services were billed by family practice or internal medicine providers. DISCUSSION: Health care practices may be asking CHWs primarily to conduct screenings, rather than provide the longitudinal services CHWs traditionally offer. CONCLUSION: Uptake of billing for CHW services was limited. Providers may need education about CHW roles and technical assistance to support CHW integration and billing

Community health · Community health workers · Health services · Health worker · Human services · Medicaid · Diabetes Management and Education · Nursing Roles and Practices · Public Health Policies and Education

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    Open Access•Meredith Sugarman, Pascaline Ezouah et al.•Journal of Community Health•2021

  • Financing Thresholds for Sustainability of Community Health Worker Programs for Patients Receiving Medicaid Across the United States

    Open Access•Sanjay Basu, Sadiq Y Patel et al.•Journal of Community Health•2024

  • Effects of Community-Based Health Worker Interventions to Improve Chronic Disease Management and Care Among Vulnerable Populations

    Kyounghae Kim, Janet S Choi et al.•American Journal of Public Health•2016

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    Zhi Pan, Peter J Veazie et al.•American Journal of Public Health•2020

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    Shreya Kangovi, Nandita Mitra et al.•American Journal of Public Health•2017

  • Community Health Workers

    Leda M Pérez, Jacqueline Martinez•American Journal of Public Health•2008

Citation velocityhistorical
Highly citedNo
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