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Coordination of Care as Experienced by the Specialist

Validation of the CSC-Specialist Survey in the Private Sector and the Effect of a Shared Electronic Health Record

Bibliographic Data

ID9104836
AuthorsVarsha G Vimalananda (0000-0003-0738-672X, Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center, Bedford, corresponding author), Mark Meterko (0000-0002-2818-8725, VHA Office of Reporting, Analytics, Performance, Improvement and Deployment (RAPID—10EA), Field-based at the Edith Nourse Rogers Memorial VA Medical Center, Bedford), Amanda K Solch (Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center, Bedford, corresponding author), Shirley Qian (0000-0002-1405-1592, Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center, Bedford, corresponding author), Jolie B Wormwood (0000-0001-7542-8755, Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center, Bedford, corresponding author), Carol M Greenlee (Western Slope Endocrinology, Grand Junction, CO), Carol Greenlee (0000-0002-7240-8764), Cynthia D Smith (0000-0002-1910-9546, American College of Physicians), B Graeme Fincke (0000-0003-2101-8560, Edith Nourse Rogers Memorial Veterans Hospital, corresponding author)
Year2020
Volume58
Issue12
Pages1051-1058
Publication date2020-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000001402
PMID32925459
OpenAlexW3084616121
LanguageEN
References cited19

BACKGROUND: We previously developed 2 complementary surveys to measure coordination of care as experienced by the specialist and the primary care provider (PCP). These Coordination of Specialty Care (CSC) surveys were developed in the Veterans Health Administration (VA), under an integrated organizational umbrella that includes a shared electronic health record (EHR). OBJECTIVE: To develop an augmented version of the CSC-Specialist in the private sector and use that version (CSC-Specialist 2.0) to examine the effect of a shared EHR on coordination. RESEARCH DESIGN: We administered the survey online to a national sample of clinicians from 10 internal medicine subspecialties. We used multitrait analysis and confirmatory factor analysis to evaluate the psychometric properties of the original VA-based survey and develop an augmented private sector survey (CSC-Specialist 2.0). We tested construct validity by regressing a single-item measure of overall coordination onto the 4 scales. We used analysis of variance to examine the relationship of a shared EHR to coordination. RESULTS: Psychometric assessment supported the 13-item, 4-scale structure of the original VA measure and the augmented 18-item, 4-scale structure of the CSC-Specialist 2.0. The CSC-Specialist 2.0 scales together explained 45% of the variance in overall coordination. A shared EHR was associated with significantly better scores for the Roles and Responsibilities and Data Transfer scales, and for overall coordination. CONCLUSIONS: The CSC-Specialist 2.0 is a unique survey that demonstrates adequate psychometric performance and is sensitive to use of a shared EHR. It can be used alone or with the CSC-PCP to identify coordination problems, guide interventions, and measure improvements

Family medicine · MEDLINE · Political science · Chronic Disease Management Strategies · Healthcare Systems and Technology · Interprofessional Education and Collaboration · Medicine · Nursing · Psychology

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