Trust in Banks during Normal and Crisis Times—Evidence from Survey Data
Bibliographic Data
| ID | 9728481 |
|---|---|
| Authors | MARKUS KNELL (0000-0003-1620-1651, Oesterreichische Nationalbank), Helmut Stix (0000-0003-3307-4658, Oesterreichische Nationalbank) |
| Year | 2015 |
| Volume | 82 |
| Issue | s1 |
| Pages | 995-1020 |
| Publication date | 2015-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Economica (JOURNAL) |
| Journal identifiers | ISSN: 0013-0427 • E-ISSN: 1468-0335 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/ecca.12162 |
| OpenAlex | W2150537446 |
| Language | EN |
| Citations received | 14 |
| References cited | 12 |
We study the evolution of people's trust in banks during the global financial crisis, and the factors that determine its level. Austrian survey data show that trust in banks declined sizeably during the financial crisis, but the lowest observed trust level (60%) is still higher than that of many other institutions. We establish that a trust decline is related to agents’ subjective view of the economic situation and the direct experience of bank failures. Deposit insurance stabilizes banking trust. Both the lack of bank collapses and the extension of deposit insurance coverage had a cushioning effect on trust in banks
Business · Deposit insurance · Economics · Extension (predicate logic) · Financial crisis · Financial institution · Financial system · Survey data collection · Banking stability, regulation, efficiency · Finance · Financial Literacy, Pension, Retirement Analysis · Islamic Finance and Banking Studies
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| Unique citing works | 14 |
|---|---|
| Citations per year | 2,8 |
| Citation span | 2021 - 2026 (6) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 8 |