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Breaking All the Rules

Information Technology Procurement in the Government of Canada

Bibliographic Data

ID9784354
AuthorsSean Boots (School of Public Policy and Administration Carleton University Ottawa ON), Amanda Clarke (0000-0001-7978-2401, School of Public Policy and Administration Carleton University Ottawa ON, corresponding author), Chantal Brousseau (0000-0002-4649-059X, School of Public Policy and Administration Carleton University Ottawa ON), Anne‐Michèle Lajoie (School of Public Policy and Administration Carleton University Ottawa ON)
Year2024
Volume67
Issue3
Pages297-325
Publication date2024-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCanadian Public Administration (JOURNAL)
Journal identifiersISSN: 0008-4840 • E-ISSN: 1754-7121
PublisherWiley (PUBLISHER • GB)
DOI10.1111/capa.12577
OpenAlexW4402644603
LanguageEN
Citations received3
References cited20

The Government of Canada has recently faced intense parliamentary and public scrutiny of the role played by private contractors in its information technology (IT) projects, most notably in the case of the ArriveCAN application. With these ongoing investigations as its backdrop, this article analyzes patterns in federal government IT procurement between 2017 and 2022, drawing on a comprehensive analysis of the federal contracting open dataset. We reveal that the federal government betrays accepted best practice in modern government IT procurement on several key dimensions, including on contract values and lengths; on the diversity of suppliers; on the source of IT expertise; and in the management of intellectual property. We argue that the Canadian approach to IT procurement is an historically overlooked but crucial driver of its failing digital reform efforts. We conclude by turning to IT procurement policy reforms gaining traction outside Canada that may help the Government of Canada improve how it buys and deploys IT going forward—a task we argue is essential if the government wants to avoid future IT contracting scandals and deliver on its long‐standing promise of digital era modernization

Business · Government (linguistics · Government procurement · Knowledge management · Procurement · Computer Science · E-Government and Public Services · Marketing · Outsourcing and Supply Chain Management · Public Procurement and Policy

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Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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Open DOIOpen Access
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