Clients, citizens and federalism
A critical appraisal of integrated service delivery in Canada
Dados Bibliográficos
| ID | 9784470 |
|---|---|
| Autores | Patrick Fafard (0000-0001-6234-3699, University of Ottawa, autor correspondente), François Rocher (University of Ottawa), Catherine Côté, Catherine Cà ́té, Catherine Cà ́té (University of Ottawa) |
| Ano | 2009 |
| Volume | 52 |
| Fascículo | 4 |
| Páginas | 549-568 |
| Data de publicação | 2009-12-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Canadian Public Administration (JOURNAL) |
| Identificadores do periódico | ISSN: 0008-4840 • E-ISSN: 1754-7121 |
| Editora | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1754-7121.2009.00100.x |
| OpenAlex | W1695663559 |
| Idioma | EN |
| Citações recebidas | 4 |
| Referências citadas | 16 |
Art history · Citation · Library science · Media studies · Political science · Politics · Sociology · Canadian Identity and History · Computer Science · History · Law · Political Systems and Governance · Social Sciences and Governance
Comparative Federalism
The New Public Management
Governance in a Changing Environment
Customer Relationship Management and Citizenship
Comparing Federal Systems in the 1990s
The New Public Management
New Trends in Canadian Federalism
Federalism and the Role of the State
Citizen or customer? Complaints handling in the public sector
The Post-Bureaucratic Organization and Public Service Values 1
Transforming service to Canadians
People, service and trust
Dismantling Democratic States
| Obras citantes distintas | 4 |
|---|---|
| Citações por ano | 0,27 |
| Intervalo de citações | 2011 - 2016 (6) |
| Velocidade de citação | historical |
| Altamente citado | Não |
| Tipos de citação | Neutras: 4 |