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Environmental Dependence and Departmental Structure

Case of the Marketing Function

Bibliographic Data

ID9890116
AuthorsAli Dastmalchian (University of Saskatchewan, corresponding author), David A Boag (University of Saskatchewan)
Year1990
Volume43
Issue12
Pages1257-1276
Publication date1990-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679004301205
OpenAlexW2129874602
LanguageEN
Citations received1
References cited37

This paper reports the results of a study examining the relationships between market and customer dependencies and the structure of the marketing departments (boundary-spanning units) in 44 electronics/telecommunications companies in Canada. Data were collected by means of personal interviews with senior management and marketing officials in each company. The results show that product market dependency has positive effects on specialization and the level of integration of the marketing function, while customer dependency has a positive impact on centralization of decision making in the departments. When these relationships were compared in high and low performing firms in the sample, they were mostly evident only in more succesful ones. In addition, product market dependency had a positive impact on departmentalformalization in more successful units. Implications of the findings for research on dependence-structure relationships are discussed

Business · Dependency (UML · Function (biology · Industrial organization · Marketing management · Marketing mix · Product (mathematics · Relationship marketing · Sample (material · Structural equation modeling · Business Strategy and Innovation · Computer Science · Innovation and Knowledge Management · Management and Organizational Studies · Marketing

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Citation velocityhistorical
Highly citedNo

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