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Struggling to organize across national borders

The case of global resource management in professional service firms

Bibliographic Data

ID9890232
AuthorsMehdi Boussebaa (0000-0002-4283-2468, University of Oxford, corresponding author)
Year2009
Volume62
Issue6
Pages829-850
Publication date2009-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0018726709104544
OpenAlexW1659167483
LanguageEN
Citations received12
References cited36

A growing body of research has challenged the commonly accepted view that multinationals have evolved into globally integrated networks, demonstrating instead that such organizations are sites of conflict between competing rationalities emerging from distinctive national institutional contexts. However, this research has neglected professional service firms (PSFs) in spite of them often being held as exemplars of the integrated network model. This article redresses this imbalance by focusing, in particular, on how PSFs seek to coordinate the horizontal flow of their human resources as a mechanism of inter-unit knowledge sharing. Drawing upon interviews in four PSFs, I show that these organizations have developed resource management systems that cannot simply be reduced to national institutional contexts. However, I also demonstrate that the process of resource management is subject to inter-unit conflicts that undermine its raison d'être. I argue that these tensions are symptomatic of both the Anglo-American model of multinational management and cross-national differences in market conditions

Business · Human resource management · Knowledge management · Multinational corporation · Political science · Process (computing · Public relations · Resource (disambiguation · Service (business · Shared resource · Subject (documents · Unit (ring theory · Computer Science · Innovation and Knowledge Management · Management and Organizational Studies · Marketing · Outsourcing and Supply Chain Management

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Unique citing works12
Citations per year0,75
Citation span2010 - 2024 (15)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 12

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