An Exploration of Interpersonal Relationships in Two Taiwanese Computer Firms

Bibliographic Data

ID9890752
AuthorsHui-Ching Chang (The University of Illinois at Chicago, Chicago, Illinois), Hui‐ching Chang (0000-0002-1579-7601, University of Illinois Chicago, corresponding author), G Richard Holt (0000-0003-2698-6122, The University of Illinois at Chicago, Chicago, Illinois)
Year1996
Volume49
Issue12
Pages1489-1517
Publication date1996-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679604901202
OpenAlexW2155165547
LanguageEN
Citations received2
References cited18

This study provides a fuller description of some of the ways businesspeople relate to each other and their customers in Taiwan. Through ethnographies and extended interviews, relationship patterns in two Taipei computer companies are shown to be influenced by Chinese traditions which view human emotion and orders of relationship as the basis of society. Taiwanese employees, particularly salespeople, are shown as adept at fusing functional and emotional elements to flexibly manage interpersonal relationships in complex and dynamic Taiwanese social, political, and economic contexts. It is concluded that relationships, as social resources, manifest themselves in various levels of business conduct, influencing the functioning of Taiwan firms in the modern business environment

Business · Ethnography · Interpersonal communication · Interpersonal relationship · Political science · Politics · Social relationship · Sociology · Emotional Labor in Professions · International Student and Expatriate Challenges · Psychology · Social Psychology

Tools

Open DOISci-Hub