Communication and Satisfaction in Organizations

Bibliographic Data

ID9890910
AuthorsC B Marrett (0000-0002-4875-3699, corresponding author), J Hage (0000-0002-2512-7089), Michael Aiken
Year1975
Volume28
Issue7
Pages611-626
Publication date1975-09-01
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872677502800702
OpenAlexW2161421796
LanguageEN
Citations received2
References cited15

The present study, based on data obtained in a set of health and social welfare agencies, attempted to develop some measures for examining organizational communication and to relate those measures to worker satisfaction. The communication properties of primary concern were the formality of the communication network and the direction of communication in the organization. The results indicated that these dimensions could be specified empirically and that their relationships to satisfaction measured. Those relationships were found to vary depending upon whether satisfaction with the job or with co-workers was the focus. The study discusses several implications of the differentiation made among dimensions of communication and proposes some hypotheses to be tested in further research on the social-psychological correlates of organizational communication patterns

Focus (optics · Formality · Job satisfaction · Knowledge management · Organizational communication · Political science · Set (abstract data type · Applied Psychology · Cognitive Science and Mapping · Complex Systems and Decision Making · Computer Science · Psychology · Social Psychology · Social Representations and Identity

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