Management Practices and Quality of Care
Evidence from the Private Health Care Sector in Tanzania
Bibliographic Data
| ID | 9949906 |
|---|---|
| Authors | Timothy Powell-Jackson (0000-0002-6082-3805, London School of Hygiene and Tropical Medicine , UK, corresponding author), Jessica J C King (London School of Hygiene and Tropical Medicine , UK), Christina Makungu (0000-0002-3308-0380, Ifakara Health Institute , Tanzania), Matthew Quaife (0000-0001-9291-1511, London School of Hygiene and Tropical Medicine , UK), Carl Goodman (0000-0002-2241-3485, London School of Hygiene & Tropical Medicine), Catherine Goodman (London School of Hygiene and Tropical Medicine , UK) |
| Year | 2023 |
| Volume | 134 |
| Issue | 657 |
| Pages | 436-456 |
| Publication date | 2023-09-18 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The Economic Journal (JOURNAL) |
| Journal identifiers | ISSN: 0013-0133 • E-ISSN: 1468-0297 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/ej/uead075 |
| PMID | 38077853 |
| OpenAlex | W4386862017 |
| Language | EN |
| Citations received | 1 |
| References cited | 39 |
We measure the adoption of management practices in over 220 private for-profit and non-profit health facilities in 64 districts across Tanzania and link these data to process quality-of-care metrics, assessed using undercover standardised patients and clinical observations. We find that better managed health facilities are more likely to provide correct treatment in accordance with national treatment guidelines, adhere to a checklist of essential questions and examinations, and comply with infection prevention and control practices. Moving from the 10th to the 90th percentile in the management practice score is associated with a 48% increase in correct treatment. We then leverage a large-scale field experiment of an internationally recognised management support intervention in which health facilities are assessed against comprehensive standards, given an individually tailored quality improvement plan and supported through training and mentoring visits. We find zero to small effects on management scores, suggesting that improving management practices in this setting may be challenging
Business · Checklist · Economic growth · Economics · Environmental resource management · Health care · Leverage (statistics · Operations management · Quality (philosophy · Quality management · Socioeconomics · Tanzania · Global Maternal and Child Health · Healthcare Systems and Reforms · Marketing · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology
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| Citations per year | 1 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |