Designing User‐Centered Humanitarian Technologies with Displaced People in Iraq
Lessons from Refunite's Mobile Family Tracing Platform
Bibliographic Data
| ID | 9952882 |
|---|---|
| Authors | Sacha Robehmed (Researcher Beirut, corresponding author) |
| Year | 2018 |
| Volume | 57 |
| Issue | 2 |
| Pages | 109-120 |
| Publication date | 2018-11-12 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Migration (JOURNAL) |
| Journal identifiers | ISSN: 0020-7985 • E-ISSN: 1468-2435 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/imig.12525 |
| OpenAlex | W2901255268 |
| Language | EN |
| Citations received | 3 |
| References cited | 11 |
As almost all adults in Iraq own a mobile phone, there is great scope to reach and engage with internally displaced persons ( IDP s) in Iraq through mobile technologies. This article argues for the importance of a user‐centered design approach when using mobile technologies in humanitarian response. A user‐centered approach considers context and places IDP s’ lived experiences as active technology users at the forefront of project design and implementation. The argument is supported by a case study of Refunite, a family tracing platform that uses mobile technologies to help people find their missing loved ones. This article seeks to address the gap in the literature on user‐centered humanitarian mobile technology projects, particularly in relation to the Middle East. Given the current lack of guidelines on mobile technologies in humanitarian response, the article concludes by recommending that humanitarian practitioners draw on an existing framework, the Principles for Digital Development (2016)
Argument (complex analysis · Context (archaeology · Geography · Humanitarian aid · Internet privacy · Mobile device · Mobile phone · Mobile technology · Political science · Scope (computer science · Telecommunications · Tracing · World Wide Web · Computer Science · E-Government and Public Services · ICT in Developing Communities · Law · Privacy, Security, and Data Protection
Exploring the perspectives and practices of humanitarian actors towards the Participation Revolution in humanitarian digital health responses
Lessons from humanitarian clusters to strengthen health system responses to mass displacement in low and middle-income countries
Contributing Factors in Whether Displaced Households Want to Receive Humanitarian Information from Humanitarian Actors
| Unique citing works | 3 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2020 - 2024 (5) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 3 |