How procedural experiences shape citizens' perceptions of and orientations toward legal institutions

Evidence from a household survey in Bangladesh

Bibliographic Data

ID9961797
AuthorsKim A Young (The Ohio State University), Shahidul Hassan (0000-0002-8820-5822, The Ohio State University, corresponding author)
Year2020
Volume86
Issue2
Pages278-294
Publication date2020-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Review of Administrative Sciences (JOURNAL)
Journal identifiersISSN: 0020-8523 • E-ISSN: 1461-7226
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0020852318768097
OpenAlexW2809909875
LanguageEN
Citations received4
References cited15

Integrating theories and research on procedural justice and policy design, this article provides insight about how institutional context and experiences shape citizens' perceptions about procedural fairness and trust and confidence in legal institutions. We address this question with data collected through a household survey in Bangladesh. The analysis shows that citizens' experiences with legal institutions vary across four separate justice venues. We find that openness of decision processes, perceived competency of the decision maker, and whether citizens needed to pay a bribe to obtain legal service affect procedural fairness perceptions. Moreover, the results show that perceptions of procedural fairness relate positively with citizens’ willingness to return to that justice institution but not with complying with authorities. Implications for research on effective governance are discussed

Affect (linguistics · Business · Context (archaeology · Corporate governance · Economic Justice · Institution · Openness to experience · Perception · Political science · Procedural justice · Public relations · Survey data collection · Judicial and Constitutional Studies · Law · Law, Economics, and Judicial Systems · Legal principles and applications · Psychology · Social Psychology

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