Connecting the dots
Neighbourhood House and institutional accessibility
Bibliographic Data
| ID | 9973350 |
|---|---|
| Authors | Miu Chung Yan (0000-0002-4221-7430, The University of British Columbia, Canada, corresponding author), Lauer (0000-0002-2577-1958, The University of British Columbia, Canada) |
| Year | 2021 |
| Volume | 65 |
| Issue | 6 |
| Pages | 1274-1288 |
| Publication date | 2021-04-07 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0020-8728 • E-ISSN: 1461-7234 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0020872820972469 |
| OpenAlex | W3154496652 |
| Language | EN |
| References cited | 19 |
Accessibility to public resources has been a major challenge to many service users. The fragmentation among different organizational stakeholders in social service generates a ‘wicked problem’ that creates an institutional barrier for service users in the community to navigate the maze of service networks. However, this institutional barrier has not been fully discussed and articulated in the social service literature. Based on the findings of a study on Neighbourhood House in Metro Vancouver, Canada, we argue that as a place-based community service organization it has successfully generated an institutional accessibility for service providers and service users to reach each other
Business · Neighbourhood (mathematics · Political science · Public relations · Service (business · Service design · Service provider · Healthcare innovation and challenges · Homelessness and Social Issues · Marketing · Mental Health and Patient Involvement · Social Work
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| Citation velocity | historical |
|---|---|
| Highly cited | No |