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Covid-19 and client violence toward healthcare social workers in Chile

Bibliographic Data

ID9974943
AuthorsMagdalena Calderón-Orellana (0000-0003-0672-5873, Pontificia Universidad Católica de Chile, corresponding author), Daniela Díaz Bórquez (0000-0002-7179-8887, Pontificia Universidad Católica de Chile), Paula Miranda Sánchez (0000-0001-7218-6092, Pontificia Universidad Católica de Chile)
Year2022
Volume66
Issue1
Pages144-157
Publication date2022-07-12
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Social Work (JOURNAL)
Journal identifiersISSN: 0020-8728 • E-ISSN: 1461-7234
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/00208728221104395
PMID36687131
OpenAlexW4285041474
LanguageEN
Citations received4
References cited37

This article discusses the violence perpetrated by clients against social workers who provided services to COVID-19 patients and their families in Chilean hospitals during the initial peak of the disease in the country. In this way, this becomes the first study to analyze client violence toward social workers in the health crisis generated by the pandemic. The results indicate that the presence of aggressions from clients is high and social workers' coping strategies are passive. Finally, the urgent call for prevention and the need for research are presented

2019-20 coronavirus outbreak · Business · Coping (psychology · Coronavirus disease 2019 (COVID-19 · Criminology · Disease · Economic growth · Economics · Health care · Infectious disease (medical specialty · Medical emergency · Pandemic · Psychiatry · COVID-19 and Mental Health · Medicine · Nursing · Psychology · Stress and Burnout Research · Virology · Workplace Violence and Bullying · Social Work

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Unique citing works4
Citations per year2
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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