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Isaac Kofi Mensah

Biographic Data

ID1113653
NAMEIsaac Kofi Mensah
GIVEN NAMESIsaac Kofi
FAMILY NAMEMensah
SIGNATUREMENSAH I K
AFFILIATIONSJiangxi University of Science and Technology
ORCID0000-0003-2964-1736
VERIFIEDYes
TOTAL WORKS21
TOTAL CITATIONS4
AUTHOR COUNT21
EDITOR COUNT0
FIRST PUBLICATION YEAR2019
LATEST PUBLICATION YEAR2026
H-INDEX1
  • The Moderating Influence of Institutional Capacity on the Acceptance of Artificial Intelligence (AI) Powered E-Government Services

    Open Access•Isaac Kofi Mensah, M K Khan•ARTICLE•Administration & Society•2026

    Artificial intelligence (AI) has revolutionized the public sector. However, AI adoption in the public sector remains underexplored, especially the factors that induce citizens’ acceptance of AI-powered e-government services (AAIPEGS) for efficient and improved service delivery. Utilizing the UTAUT framework, the study examines the factors associated with the AAIPEGS in Ghana to illustrate a developing country’s perspective on AAIPEGS. We applied …

  • The moderating role of contextual factors in shaping the adoption of mobile government services from the Chinese perspective

    Open Access•Isaac Kofi Mensah, Deborah Simon Mwakapesa•ARTICLE•Information Development•2025

    Contextual elements are essential in determining the development and acceptance of m-government services (MGS), influencing both the supply side (government readiness and capabilities) and the demand side (citizen preparedness and expectations for adoption). However, there exists a deficiency of studies that investigate the role of contextual elements such as government policy, infrastructure support, and technology education/literacy affect the …

  • The impact of e-government information quality (Egiq) dimensions on the adoption of electronic government services

    Open Access•Isaac Kofi Mensah, Deborah Simon Mwakapesa•ARTICLE•Information Development•2025

    E-government's capacity to reform public service delivery is hinged on critical factors from the demand side of e-government. The demand side of e-government is the element that drives users’ behaviors to adopt e-government services and understanding these factors is fundamental to driving the realization of e-government targets. This study thus examined the extent to which e-government information quality dimensions can stimulate the acceptance …

  • The predictors of mobile government services adoption through social media

    Open Access•Huijuan Fu, Isaac Kofi Mensah et al.•ARTICLE•Information Development•2024

    This research studied the factors accounting for Chinese citizens’ behavioral adoption of mobile government services via social media platforms. Social media innovations have empowered governments to better interact and stay in touch with citizens, and thus understanding citizens’ adoption of government services via social media will enable policymakers to leverage social media to better meet the service requirements of citizens. Drawing upon the…

  • The determinants of Mobile government services adoption

    Open Access•Isaac Kofi Mensah, Gomado Etse Dadson et al.•ARTICLE•Information Development•2024

    This study holds the view that the m-government success depends on the adequate intervention and support of government. Given this, the study seeks to investigate the role that government support can play on m-government services acceptance. Particularly the study examines the moderating influence of perceived government support (PGS) on m-government services usage. A structural equation model (SEM) method was deployed with Smart PLS 3.0. Analysi…

  • Using an extended technology acceptance model to understand the behavioral adoption intention of mobile commerce among Chinese consumers

    Open Access•Yijun Liu, Isaac Kofi Mensah•ARTICLE•Information Development•2024

    The ubiquitous nature of mobile handsets is enhancing consumers’ shopping experience and thus encouraging extensive m-commerce adoption. The personality traits of the users of m-commerce vary and thus understanding the perspective of people to utilize mobile commerce systems is vital. This study thus examined the factors that drive Chinese consumers to adopt m-commerce. The Technology Acceptance Model (TAM) was utilized as the theoretical foundat…

  • Unified Theory of Acceptance and Use of Technology (UTAUT) Model

    Open Access•Isaac Kofi Mensah, M K Khan•ARTICLE•SAGE Open•2024•Cited by: 2•References: 79

    This study uses a modified UTAUT model to examine behavioral factors influencing mobile banking services' (MBS) adoption in China. Despite the abundance of smart mobile phones, the uptake of mobile banking among the population remains low. To address this issue, this study integrates four variables-perceived financial cost, awareness, technology infrastructure support, and government regulations-into the UTAUT framework to explore their impact on…

  • Factors determining the entrepreneurial intentions among Chinese university students

    Open Access•Isaac Kofi Mensah, M K Khan et al.•ARTICLE•Humanities and Social Sciences…•2023

    The development of entrepreneurship spirit among young people is instrumental in empowering and invigorating them to take up entrepreneurial activities and become entrepreneurs. Understanding the psychological motivations (behavioral intentions) for people to become entrepreneurs is essential for the development of requisite policy and for creating a sustainable environment for entrepreneurs to grow and survive. Grounded on the Theory of Planned …

  • Exploring the Elements Influencing the Behavioral Adoption of E-Commerce by Chinese Small and Medium Enterprises (SMEs)

    Open Access•Isaac Kofi Mensah, Rui Wang et al.•ARTICLE•Information Development•2023

    This study investigated the behavioral adoption of electronic commerce (EC) among small and medium enterprises (SMEs) in China. This was undertaken by integrating the Technological, Organizational, and Environmental (TOE) framework into the Unified Theory of Acceptance and Use of Technology (UTAUT). The data generated from 349 SMEs were analyzed with SPSS and SmartPLs 3.0 via the utilization of the structural equation modeling (SEM) procedure. Th…

  • Determinants of Social Commerce Purchase and Recommendation Intentions Within the Context of Swift Guanxi Among Chinese College Students

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2023

    This study examined the factors determining social commerce purchase and recommendation intentions within the context of swift guanxi. The data analysis was conducted with Smart PLS 3.0 using the structural equation modeling technique. The results have illustrated that perceived usefulness and perceived ease of use were significant in determining both the recommendation and social commerce purchase intentions. In addition, eWOM was also a signifi…

  • The behavioral intention to adopt mobile health services

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•Frontiers in Public Health•2022

    This study explored the moderating impact of mobile self-efficacy on the adoption of mobile health services. The UTAUT was used as the theoretical foundation for this study. The results have indicated that mobile self-efficacy was significant in moderating the impact of both performance expectancy (β = −0.005, p 0.05) and effort expectancy (β = 0.406, t = 7.577, p > 0.05) do not determine the behavioral intention to use mobile health services. Ef…

  • Understanding the Drivers of Ghanaian Citizens' Adoption Intentions of Mobile Health Services

    Open Access•Isaac Kofi Mensah•ARTICLE•Frontiers in Public Health•2022

    Mobile health (m-health) application development and diffusion in developing countries have always been a challenge; therefore, research that seeks to provide an elucidation of the drivers of m-Health adoption is vital. Mobile health information systems and applications can contribute to the delivery of a good healthcare system. This study examined the factors influencing citizens' adoption of mobile health services. The Technology Acceptance Mod…

  • Drivers of egovernment adoption amidst Covid-19 pandemic

    Open Access•Isaac Kofi Mensah, Samuel Adam et al.•ARTICLE•Information Development•2022

    The study scrutinized the behavioral adoption of informational e-government services among Chinese citizens in the midst of the COVID-19 pandemic. A structural equation modeling (SEM) technique was applied for the data analysis using Smart PLS 3.0 statistical software. The results show that information quality, information credibility, and ease of COVID-19 informational e-government services are significant in determining citizens’ perception of …

  • The Moderating Impact of Technical Support and Internet Self-Efficacy on the Adoption of Electronic Government Services

    Isaac Kofi Mensah, Chuanyong Luo et al.•ARTICLE•International Journal of Public…•2022

    This research paper investigated the moderating effect of technical support and internet self-efficacy on the adoption of e-government services. The Technology Acceptance Model (TAM) was used as the theoretical basis while the data obtained from 513 respondents was analyzed by applying the Structural Equation Modeling (SEM) technique with the aid of Smart PLS 3.0. The key results have demonstrated that technical support was significant in moderat…

  • Exploring the E-Learning Adoption Intentions of College Students Amidst the Covid-19 Epidemic Outbreak in China

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2022•References: 95

    This research paper investigated the adoption behavior of college students toward the e-learning system amidst the current COVID-19. The model was developed and validated based on the Technology Acceptance Model (TAM) and the partial least squares-structural equation modeling (PLS-SEM) was used to analyze the data. The data was generated from 316 Chinese college students based on the convenient sampling technique. The research outcomes indicate t…

  • Employment Flow of College Graduates in China

    Open Access•Zeng Guohua, Hu Yuelong et al.•ARTICLE•SAGE Open•2021

    The outflow of college graduates will damage the accumulation of regional human capital and affect regional economic and social development. This article uses the administrative data of the employment monitoring system for college graduates in a province in central China in 2018 and establishes a multivariate logit model based on the Todaro model, opportunity inequality theory, and the relative poverty hypothesis to analyze first employment place…

  • Exploring the Predictors of Chinese College Students' Entrepreneurial Intention

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2021•References: 81

    The development and promotion of entrepreneurial behavior is an important ingredient in developing entrepreneurship ventures. This study examined the factors influencing college students' intention to engage in entrepreneurial activities. Applying the Theory of Planned Behavior as the theoretical foundation the structural equation modeling technique through Smart PLS 3.0 was used to analyze the hypothesized relationship in this study. The results…

  • Social Interaction and Entrepreneurial Intention

    Open Access•Xiaobing Huang, Meng Chen et al.•ARTICLE•SAGE Open•2021•Cited by: 1•References: 32

    This article investigates the impact of social interactions on household entrepreneurial behavior using the data of the China Family Finance Survey (CHFS) in 2015. The results show that social interaction has a positive influence on household entrepreneurship. More social interactions are associated with a higher likelihood of participating in both business and agricultural entrepreneurship. Moreover, the positive effect of social interaction on …

  • E-Government Services Adoption

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2020•Cited by: 1•References: 73

    This study proposed and validated an extension of the unified model of electronic government adoption (UMEGA). The data analysis was conducted with a structural equation modeling technique using Smart PLS 3.0. The results have demonstrated contrary to expectations that performance expectancy, effort expectancy, and social influence do not predict the attitude toward the use of e-government services. Facilitating conditions, however, were found to…

  • Determinants of the Continued Intention of College Students in China to Use DiDi Mobile Car-Sharing Services

    Open Access•Isaac Kofi Mensah, Zhao Tianyu et al.•ARTICLE•SAGE Open•2019•References: 64

    This research paper examined the continued intention of college students to use DiDi mobile car-sharing services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework while the data analysis was completed with SPSS. The results have demonstrated that performance expectancy, reliability, efficiency, and security and privacy were significant predictors of the continued intention to use mobile…

  • Factors Influencing the Intention of University Students to Adopt and Use E-Government Services

    Open Access•Isaac Kofi Mensah•ARTICLE•SAGE Open•2019•References: 70

    This research article examines the intention of university students to adopt and use e-government services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework for this study. A total of 369 valid responses were collected from Chinese citizens (college students) and used for the data analysis. The data analysis was conducted with SPSS. The results of this study have demonstrated that facil…

  • Unified Theory of Acceptance and Use of Technology (UTAUT) Model

    Open Access•Isaac Kofi Mensah, M K Khan•ARTICLE•SAGE Open•2024•Cited by: 2•References: 79

    This study uses a modified UTAUT model to examine behavioral factors influencing mobile banking services' (MBS) adoption in China. Despite the abundance of smart mobile phones, the uptake of mobile banking among the population remains low. To address this issue, this study integrates four variables-perceived financial cost, awareness, technology infrastructure support, and government regulations-into the UTAUT framework to explore their impact on…

  • Social Interaction and Entrepreneurial Intention

    Open Access•Xiaobing Huang, Meng Chen et al.•ARTICLE•SAGE Open•2021•Cited by: 1•References: 32

    This article investigates the impact of social interactions on household entrepreneurial behavior using the data of the China Family Finance Survey (CHFS) in 2015. The results show that social interaction has a positive influence on household entrepreneurship. More social interactions are associated with a higher likelihood of participating in both business and agricultural entrepreneurship. Moreover, the positive effect of social interaction on …

  • E-Government Services Adoption

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2020•Cited by: 1•References: 73

    This study proposed and validated an extension of the unified model of electronic government adoption (UMEGA). The data analysis was conducted with a structural equation modeling technique using Smart PLS 3.0. The results have demonstrated contrary to expectations that performance expectancy, effort expectancy, and social influence do not predict the attitude toward the use of e-government services. Facilitating conditions, however, were found to…

  • Determinants of the Continued Intention of College Students in China to Use DiDi Mobile Car-Sharing Services

    Open Access•Isaac Kofi Mensah, Zhao Tianyu et al.•ARTICLE•SAGE Open•2019•References: 64

    This research paper examined the continued intention of college students to use DiDi mobile car-sharing services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework while the data analysis was completed with SPSS. The results have demonstrated that performance expectancy, reliability, efficiency, and security and privacy were significant predictors of the continued intention to use mobile…

  • Factors Influencing the Intention of University Students to Adopt and Use E-Government Services

    Open Access•Isaac Kofi Mensah•ARTICLE•SAGE Open•2019•References: 70

    This research article examines the intention of university students to adopt and use e-government services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework for this study. A total of 369 valid responses were collected from Chinese citizens (college students) and used for the data analysis. The data analysis was conducted with SPSS. The results of this study have demonstrated that facil…

  • E-Government Services Adoption

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2020•Cited by: 1•References: 73

    This study proposed and validated an extension of the unified model of electronic government adoption (UMEGA). The data analysis was conducted with a structural equation modeling technique using Smart PLS 3.0. The results have demonstrated contrary to expectations that performance expectancy, effort expectancy, and social influence do not predict the attitude toward the use of e-government services. Facilitating conditions, however, were found to…

  • Employment Flow of College Graduates in China

    Open Access•Zeng Guohua, Hu Yuelong et al.•ARTICLE•SAGE Open•2021

    The outflow of college graduates will damage the accumulation of regional human capital and affect regional economic and social development. This article uses the administrative data of the employment monitoring system for college graduates in a province in central China in 2018 and establishes a multivariate logit model based on the Todaro model, opportunity inequality theory, and the relative poverty hypothesis to analyze first employment place…

  • Exploring the Predictors of Chinese College Students' Entrepreneurial Intention

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2021•References: 81

    The development and promotion of entrepreneurial behavior is an important ingredient in developing entrepreneurship ventures. This study examined the factors influencing college students' intention to engage in entrepreneurial activities. Applying the Theory of Planned Behavior as the theoretical foundation the structural equation modeling technique through Smart PLS 3.0 was used to analyze the hypothesized relationship in this study. The results…

  • Social Interaction and Entrepreneurial Intention

    Open Access•Xiaobing Huang, Meng Chen et al.•ARTICLE•SAGE Open•2021•Cited by: 1•References: 32

    This article investigates the impact of social interactions on household entrepreneurial behavior using the data of the China Family Finance Survey (CHFS) in 2015. The results show that social interaction has a positive influence on household entrepreneurship. More social interactions are associated with a higher likelihood of participating in both business and agricultural entrepreneurship. Moreover, the positive effect of social interaction on …

  • The behavioral intention to adopt mobile health services

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•Frontiers in Public Health•2022

    This study explored the moderating impact of mobile self-efficacy on the adoption of mobile health services. The UTAUT was used as the theoretical foundation for this study. The results have indicated that mobile self-efficacy was significant in moderating the impact of both performance expectancy (β = −0.005, p 0.05) and effort expectancy (β = 0.406, t = 7.577, p > 0.05) do not determine the behavioral intention to use mobile health services. Ef…

  • Understanding the Drivers of Ghanaian Citizens' Adoption Intentions of Mobile Health Services

    Open Access•Isaac Kofi Mensah•ARTICLE•Frontiers in Public Health•2022

    Mobile health (m-health) application development and diffusion in developing countries have always been a challenge; therefore, research that seeks to provide an elucidation of the drivers of m-Health adoption is vital. Mobile health information systems and applications can contribute to the delivery of a good healthcare system. This study examined the factors influencing citizens' adoption of mobile health services. The Technology Acceptance Mod…

  • Drivers of egovernment adoption amidst Covid-19 pandemic

    Open Access•Isaac Kofi Mensah, Samuel Adam et al.•ARTICLE•Information Development•2022

    The study scrutinized the behavioral adoption of informational e-government services among Chinese citizens in the midst of the COVID-19 pandemic. A structural equation modeling (SEM) technique was applied for the data analysis using Smart PLS 3.0 statistical software. The results show that information quality, information credibility, and ease of COVID-19 informational e-government services are significant in determining citizens’ perception of …

  • The Moderating Impact of Technical Support and Internet Self-Efficacy on the Adoption of Electronic Government Services

    Isaac Kofi Mensah, Chuanyong Luo et al.•ARTICLE•International Journal of Public…•2022

    This research paper investigated the moderating effect of technical support and internet self-efficacy on the adoption of e-government services. The Technology Acceptance Model (TAM) was used as the theoretical basis while the data obtained from 513 respondents was analyzed by applying the Structural Equation Modeling (SEM) technique with the aid of Smart PLS 3.0. The key results have demonstrated that technical support was significant in moderat…

  • Exploring the E-Learning Adoption Intentions of College Students Amidst the Covid-19 Epidemic Outbreak in China

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2022•References: 95

    This research paper investigated the adoption behavior of college students toward the e-learning system amidst the current COVID-19. The model was developed and validated based on the Technology Acceptance Model (TAM) and the partial least squares-structural equation modeling (PLS-SEM) was used to analyze the data. The data was generated from 316 Chinese college students based on the convenient sampling technique. The research outcomes indicate t…

  • Factors determining the entrepreneurial intentions among Chinese university students

    Open Access•Isaac Kofi Mensah, M K Khan et al.•ARTICLE•Humanities and Social Sciences…•2023

    The development of entrepreneurship spirit among young people is instrumental in empowering and invigorating them to take up entrepreneurial activities and become entrepreneurs. Understanding the psychological motivations (behavioral intentions) for people to become entrepreneurs is essential for the development of requisite policy and for creating a sustainable environment for entrepreneurs to grow and survive. Grounded on the Theory of Planned …

  • Exploring the Elements Influencing the Behavioral Adoption of E-Commerce by Chinese Small and Medium Enterprises (SMEs)

    Open Access•Isaac Kofi Mensah, Rui Wang et al.•ARTICLE•Information Development•2023

    This study investigated the behavioral adoption of electronic commerce (EC) among small and medium enterprises (SMEs) in China. This was undertaken by integrating the Technological, Organizational, and Environmental (TOE) framework into the Unified Theory of Acceptance and Use of Technology (UTAUT). The data generated from 349 SMEs were analyzed with SPSS and SmartPLs 3.0 via the utilization of the structural equation modeling (SEM) procedure. Th…

  • Determinants of Social Commerce Purchase and Recommendation Intentions Within the Context of Swift Guanxi Among Chinese College Students

    Open Access•Isaac Kofi Mensah, Guohua Zeng et al.•ARTICLE•SAGE Open•2023

    This study examined the factors determining social commerce purchase and recommendation intentions within the context of swift guanxi. The data analysis was conducted with Smart PLS 3.0 using the structural equation modeling technique. The results have illustrated that perceived usefulness and perceived ease of use were significant in determining both the recommendation and social commerce purchase intentions. In addition, eWOM was also a signifi…

  • The predictors of mobile government services adoption through social media

    Open Access•Huijuan Fu, Isaac Kofi Mensah et al.•ARTICLE•Information Development•2024

    This research studied the factors accounting for Chinese citizens’ behavioral adoption of mobile government services via social media platforms. Social media innovations have empowered governments to better interact and stay in touch with citizens, and thus understanding citizens’ adoption of government services via social media will enable policymakers to leverage social media to better meet the service requirements of citizens. Drawing upon the…

  • The determinants of Mobile government services adoption

    Open Access•Isaac Kofi Mensah, Gomado Etse Dadson et al.•ARTICLE•Information Development•2024

    This study holds the view that the m-government success depends on the adequate intervention and support of government. Given this, the study seeks to investigate the role that government support can play on m-government services acceptance. Particularly the study examines the moderating influence of perceived government support (PGS) on m-government services usage. A structural equation model (SEM) method was deployed with Smart PLS 3.0. Analysi…

  • Using an extended technology acceptance model to understand the behavioral adoption intention of mobile commerce among Chinese consumers

    Open Access•Yijun Liu, Isaac Kofi Mensah•ARTICLE•Information Development•2024

    The ubiquitous nature of mobile handsets is enhancing consumers’ shopping experience and thus encouraging extensive m-commerce adoption. The personality traits of the users of m-commerce vary and thus understanding the perspective of people to utilize mobile commerce systems is vital. This study thus examined the factors that drive Chinese consumers to adopt m-commerce. The Technology Acceptance Model (TAM) was utilized as the theoretical foundat…

  • Unified Theory of Acceptance and Use of Technology (UTAUT) Model

    Open Access•Isaac Kofi Mensah, M K Khan•ARTICLE•SAGE Open•2024•Cited by: 2•References: 79

    This study uses a modified UTAUT model to examine behavioral factors influencing mobile banking services' (MBS) adoption in China. Despite the abundance of smart mobile phones, the uptake of mobile banking among the population remains low. To address this issue, this study integrates four variables-perceived financial cost, awareness, technology infrastructure support, and government regulations-into the UTAUT framework to explore their impact on…

  • The moderating role of contextual factors in shaping the adoption of mobile government services from the Chinese perspective

    Open Access•Isaac Kofi Mensah, Deborah Simon Mwakapesa•ARTICLE•Information Development•2025

    Contextual elements are essential in determining the development and acceptance of m-government services (MGS), influencing both the supply side (government readiness and capabilities) and the demand side (citizen preparedness and expectations for adoption). However, there exists a deficiency of studies that investigate the role of contextual elements such as government policy, infrastructure support, and technology education/literacy affect the …

  • The impact of e-government information quality (Egiq) dimensions on the adoption of electronic government services

    Open Access•Isaac Kofi Mensah, Deborah Simon Mwakapesa•ARTICLE•Information Development•2025

    E-government's capacity to reform public service delivery is hinged on critical factors from the demand side of e-government. The demand side of e-government is the element that drives users’ behaviors to adopt e-government services and understanding these factors is fundamental to driving the realization of e-government targets. This study thus examined the extent to which e-government information quality dimensions can stimulate the acceptance …

  • The Moderating Influence of Institutional Capacity on the Acceptance of Artificial Intelligence (AI) Powered E-Government Services

    Open Access•Isaac Kofi Mensah, M K Khan•ARTICLE•Administration & Society•2026

    Artificial intelligence (AI) has revolutionized the public sector. However, AI adoption in the public sector remains underexplored, especially the factors that induce citizens’ acceptance of AI-powered e-government services (AAIPEGS) for efficient and improved service delivery. Utilizing the UTAUT framework, the study examines the factors associated with the AAIPEGS in Ghana to illustrate a developing country’s perspective on AAIPEGS. We applied …

Psychology (17 works) · Social Psychology (16 works) · Technology Adoption and User Behaviour (16 works) · Business (15 works) · Computer Science (15 works) · Digital Marketing and Social Media (13 works) · Political science (11 works) · Structural equation modeling (11 works) · Marketing (10 works) · Unified theory of acceptance and use of technology (10 works)

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