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Relational Communication in Computer-Mediated Interaction Revisited

A Comparison of Participant–Observer Perspectives

Bibliographic Data

ID12010954
AuthorsArtemio Ramirez (OSRAM (United States), corresponding author), Shuangyue Zhang (0009-0000-4502-2463), Cat McGrew, Shu‐Fang Lin, Shu-Fang Lin
Year2007
Volume74
Issue4
Pages492-516
Publication date2007-11-22
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunication Monographs (JOURNAL)
Journal identifiersISSN: 0363-7751 • E-ISSN: 1479-5787
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/03637750701716586
OpenAlexW2044814576
LanguageEN
Citations received5
References cited35

Studies of online environments estimate that the majority of members in online forums do not contribute to ongoing discussions and only observe or “lurk” (e.g., Nonnecke & Preece, 2000). Despite the prevalence of this form of information acquisition, direct comparisons between the experiences of these “observers” (or “lurkers”) and active participants are lacking. The present research draws on previous research examining perceptual differences between participants and observers as well as social information processing theory (Walther, 1992) and reports on three studies examining such differences in computer-mediated communication (CMC). Study 1 examined the effects in the context of interpersonal interaction in synchronous CMC. Study 2 examined the effects in the context of group interaction in both synchronous and asynchronous CMC. Study 3 replicated and extended the results of the previous studies across two time periods. The overall results (a) support the presence of participant–observer differences in CMC, (b) show that the presence of anticipated future interaction moderates said differences, and (c) provide mixed evidence that participant and observer interpretations of relational messages converge over time

Asynchronous communication · Computer-mediated communication · Context (archaeology · Context effect · Interpersonal communication · Interpersonal relationship · Observer (physics · Participant observation · Perception · The Internet · World Wide Web · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Mathematics · Psychology · Social Psychology · Team Dynamics and Performance

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Unique citing works5
Citations per year0,31
Citation span2010 - 2018 (9)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 5
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