New Covid-19 challenges and response strategies adopted by a national suicide prevention hotline
A qualitative study
Datos Bibliográficos
| ID | 12095015 |
|---|---|
| Autores | I T Hwang (0000-0002-2965-6009, National Cheng Kung University), Fortune Fu‐Tsung Shaw (0000-0002-5704-0834, National Chi Nan University), Wen‐Yau Hsu (0000-0001-6454-6326, National Chengchi University), Wen-Yau Hsu (National Chengchi University), Chen‐i Kuan (0000-0003-1511-576X, National Taiwan University), Guang-Yi Liu (0000-0001-9345-2302, National Taiwan University Children and Family Research Center Sponsored by CTBC Charity Foundation, Taipei, Taiwan), Shu-Sen Chang (0000-0001-5012-1132, National Taiwan University, autor de correspondencia) |
| Año | 2023 |
| Volumen | 48 |
| Número | 1 |
| Páginas | 54-63 |
| Fecha de publicación | 2023-03-11 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Death Studies (JOURNAL) |
| Identificadores de la revista | ISSN: 0748-1187 • E-ISSN: 1091-7683 |
| Editorial | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/07481187.2023.2186535 |
| PMID | 36906512 |
| OpenAlex | W4323922276 |
| Idioma | EN |
| Referencias citadas | 25 |
Crisis helplines provide important support for vulnerable individuals during the COVID-19 pandemic, which may also impact the helplines. We explored the challenges that the pandemic brought to Taiwan's national suicide prevention hotline and the hotline's responses. We interviewed 14 hotline workers and conducted data analysis using the framework method. The pandemic posed two new challenges to the hotline: potential service interruption and the adjustment of perceived role among hotline workers. The hotline's well-formulated response plan helped it sustain its services during the pandemic, although the workers also experienced stress and frustration resulted from role ambiguity. Our data highlighted the hotline workers' need for accurate COVID-19 information, relevant training, and timely support
Coronavirus disease 2019 (COVID-19 · Disease · Hotline · Medical emergency · Pandemic · Qualitative research · Sociology · COVID-19 and Mental Health · Engineering · Medicine · Posttraumatic Stress Disorder Research · Psychology · Suicide and Self-Harm Studies
Suicide risk and prevention during the Covid-19 pandemic
The Impact of Covid-19 on Healthcare Worker Wellness
Suicide Mortality and Coronavirus Disease 2019—A Perfect Storm?
Prevalence of symptoms of depression, anxiety, insomnia, posttraumatic stress disorder, and psychological distress among populations affected by the Covid-19 pandemic
Global prevalence and burden of depressive and anxiety disorders in 204 countries and territories in 2020 due to the Covid-19 pandemic
Using the framework method for the analysis of qualitative data in multi-disciplinary health research
Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without Covid-19 Related Psychological Problems in China
The qualitative analysis of characteristic of callers to a psychological hotline at the early stage of Covid-19 in China
Covid-19 pandemic, government responses, and public mental health
The Sociology of Emotional Labor
| Velocidad de citación | historical |
|---|---|
| Altamente citado | No |