Navigating co-production with disadvantaged service users
Local heritage as an agent of value co-creation
Bibliographic Data
| ID | 12216168 |
|---|---|
| Authors | Kate Broadhurst (0000-0002-1014-3035, Loughborough Business School, Loughborough University, Loughborough, UK, corresponding author), Steven Parker (0000-0002-9118-2641, Department for Public Leadership and Social Enterprise, Open University, Milton Keynes, UK) |
| Year | 2025 |
| Volume | 40 |
| Issue | 4 |
| Pages | 611-632 |
| Publication date | 2025-02-27 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Policy and Administration (JOURNAL) |
| Journal identifiers | ISSN: 0952-0767 • E-ISSN: 1749-4192 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/09520767251322317 |
| OpenAlex | W4407995767 |
| Language | EN |
| Citations received | 3 |
| References cited | 48 |
Co-production involves citizens and service providers collaborating in the design and delivery of services, but its application to disadvantaged individuals remains underexplored. This study addresses this gap by examining the Y Heritage project in the Midlands, UK, which implemented co-production with disadvantaged young people as a means to develop local heritage services. Using a qualitative case study approach, data were collected through interviews and observations with service users and providers over the project’s duration. Findings highlight the challenges and opportunities of engaging young people with multiple disadvantages in co-production, revealing that tailored, creative approaches can foster empowerment, resilience, and social inclusion. The study concludes that co-production in non-traditional service contexts, such as heritage, can address barriers to participation, generating meaningful outcomes for marginalized groups. These insights offer practical guidance for practitioners and expand theoretical understanding of co-production’s potential in addressing complex social challenges
Business · Co-Creation · Commerce · Disadvantaged · Economic growth · Economics · Microeconomics · Political science · Production (economics · Public relations · Service (business · Value (mathematics · Value creation · Computer Science · Cultural Industries and Urban Development · Innovative Approaches in Technology and Social Development · Service and Product Innovation · Marketing
Co-Production and Co-Creation
Social prescribing
The Multiple Facets of Co-Production
From public service-dominant logic to public service logic
The Service Framework
From marketing to public value
Effects of trauma‐informed approaches in schools
The New Public Governance? 1
A critique of public service logic
Advancing Public Service Logic
Co-production with vulnerable people
A policy analysis of the Expert Patient in the United Kingdom
Generating ‘good enough’ evidenc for co-production
Questioning the Vulnerability Zeitgeist
What if things go wrong in co-producing health services? Exploring the implementation problems of health care co-production
The Co-production of a Community
Co-production
Power dynamics and collaborative mechanisms in co-production and co-design processes
Beyond co‐production
Why engage in co-production of public services? Mixing theory and empirical evidence
A Ladder Of Citizen Participation
Coproduction and Equity in Public Service Delivery
Distinguishing Different Types of Coproduction
Leading for public value in multi-agency collaboration
Not the usual suspects
Contextualising co-production and complex needs
Reaping the fruits of co-creation through design experiments
Crossing the great divide
It takes a garden
Harmful Societies
Asylum Seekers and the Co-production of Public Services
| Unique citing works | 3 |
|---|---|
| Citations per year | 3 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 2 |