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Message-sidedness in performance information disclosure and citizens’ perceived accountability

An experimental study

Dados Bibliográficos

ID16775656
AutoresYousueng Han (0000-0002-8881-7298, Yonsei University, autor correspondente)
Ano2025
Volume27
Fascículo9
Páginas2099-2125
Data de publicação2025-09-02
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoPublic Management Review (JOURNAL)
Identificadores do periódicoISSN: 1471-9037 • E-ISSN: 1471-9045
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14719037.2024.2323171
OpenAlexW4392197849
IdiomaEN
Citações recebidas4
Referências citadas90

Governments disclose performance information to citizens on the assumption that doing so helps improve public accountability. The previous literature implies that citizens' interpretations of such information are shaped by the information's presentation types, however, it is not known whether one-sided messages (only positive information) and two-sided messages (adding negative attributes to the one-sided messages) have different effects on citizens' perceptions regarding government information disclosure. Drawing on attribution-correspondence theory and utilizing a large-scale survey experiment conducted in Korea, this study demonstrates that two-sided performance message is more effective in improving the citizens' perceptions of governmental transparency and accountability than one-sided message

Accountability · Business · Political science · Public relations · E-Government and Public Services · Law · Psychology · Public Policy and Administration Research · Public Relations and Crisis Communication · Social Psychology · Accounting

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Obras citantes distintas4
Citações por ano4
Intervalo de citações2025 - 2026 (2)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 4
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