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Revolution or evolution

The challenges of conceptualizing patient and public involvement in a consumerist world

Bibliographic Data

ID19506714
AuthorsJonathan Q Tritter (0000-0001-6258-4628), Jonathan Tritter (0000-0002-1651-2428, University of Warwick, corresponding author)
Year2009
Volume12
Issue3
Pages275-287
Publication date2009-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth Expectations (JOURNAL)
Journal identifiersISSN: 1369-6513 • E-ISSN: 1369-7625
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1369-7625.2009.00564.x
PMID19754691
OpenAlexW2052745178
LanguageEN
Citations received84
References cited23

Background Changing the relationship between citizens and the state is at the heart of current policy reforms. Across England and the developed world, from Oslo to Ontario, Newcastle to Newquay, giving the public a more direct say in shaping the organization and delivery of healthcare services is central to the current health reform agenda. Realigning public services around those they serve, based on evidence from service user’s experiences, and designed with and by the people rather than simply on their behalf, is challenging the dominance of managerialism, marketization and bureaucratic expertise. Despite this attention there is limited conceptual and theoretical work to underpin policy and practice. Objective This article proposes a conceptual framework for patient and public involvement (PPI) and goes on to explore the different justifications for involvement and the implications of a rights‐based rather than a regulatory approach. These issues are highlighted through exploring the particular evolution of English health policy in relation to PPI on the one hand and patient choice on the other before turning to similar patterns apparent in the United States and more broadly. Conclusions A framework for conceptualizing PPI is presented that differentiates between the different types and aims of involvement and their potential impact. Approaches to involvement are different in those countries that adopt a rights‐based rather than a regulatory approach. I conclude with a discussion of the tension and interaction apparent in the globalization of both involvement and patient choice in both policy and practice

Data science · Political science · Public relations · Sociology · Computer Science · Healthcare innovation and challenges · Medicine · Mental Health and Patient Involvement · Patient Satisfaction in Healthcare · Psychology

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Unique citing works84
Citations per year4,94
Citation span2009 - 2026 (18)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 82
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