Modification of Public Policies by Street-Level Organisations
An Institutional Work Perspective
Bibliographic Data
| ID | 2115805 |
|---|---|
| Authors | Eric Breit (0000-0001-5069-7406, OsloMet – Oslo Metropolitan University), Tone Alm Andreassen (0000-0001-9976-3777, OsloMet – Oslo Metropolitan University), Robert H Salomon (OsloMet – Oslo Metropolitan University) |
| Year | 2016 |
| Volume | 45 |
| Issue | 4 |
| Pages | 709-728 |
| Publication date | 2016-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Social Policy (JOURNAL) |
| Journal identifiers | ISSN: 0047-2794 • E-ISSN: 1469-7823 |
| Publisher | Cambridge University Press (CUP) (PUBLISHER) |
| DOI | 10.1017/s0047279416000246 |
| OpenAlex | W2336999680 |
| Language | EN |
| Citations received | 18 |
| References cited | 41 |
The literature on policy implementation is divided with regards to the impact of street-level bureaucrats on the implementation of public policies. In this paper, we aim to add to and nuance these debates by focusing on 'institutional work' - i.e. the creation, maintenance and disruption of institutions - undertaken by central authorities and street-level bureaucrats during public reform processes. On the basis of a case study of the organisational implementation of a retirement pension reform in the Norwegian Labor and Welfare Administration, we argue that institutional work is a useful heuristic device for conceptualising the variety of responses available to street-level bureaucrats during public reforms. We also argue that the responses demonstrate the impact of street-level bureaucrats in these reforms in the context of managerial control and regulation. Finally, we argue that the effectiveness of policy change is dependent on the institutional work of street-level bureaucrats and, in particular, on institutional work that supports the institutions created by politicians and public administrations
Bureaucracy · Context (archaeology) · Economics · Institutional theory · Management · Market economy · Perspective (graphical) · Political science · Politics · Public economics · Variety (cybernetics) · Welfare · Welfare reform · Work (physics) · Labor Movements and Unions · Public Administration · Public Policy and Administration Research · Social Policy and Reform Studies
Policy implementation and public organisations
Between breaking and restoring boundaries
Community treatment orders and social factors
Why the Discretion Mix Matters
Functional differentiation pyramid and adaptive reconstruction
Improving public housing policies that target low-income households
The Age-Negotiated Configuration of Welfare Conditionality
Professionals’ tinkering with standardised tools
Maintaining Collective Legitimacy During Crisis
Understanding clerical decisions in granting social assistance
Distinguishing the street‐level policy entrepreneur
Working through the fog of a pandemic
Who needs cash? The deservingness perceptions of Brazilian civil servants in cash‐based social policy implementation
Organising Changes
How Street-Level Bureaucrats Collaborate for Policy Entrepreneurship
Mutatio Sub Pressura
Building street‐level capacity. Evidence from a policy for problem gambling prevention
Does Ethnicity Affect Allocation of Unemployment-Related Benefits to Job Center Clients? A Survey-Experimental Study of Representative Bureaucracy in Denmark
The New Institutionalism in Organizational Analysis
Understanding street-level bureaucracy
Institutional Work
Institutional Work
Institutional Work to Maintain Professional Power
Street-Level Bureaucrats and the Implementation of Public Policy
Perspective—Making Doubt Generative
Constructing mystery
Resisters at Work
How Management Matters
Work and the Welfare State
The Ashgate Research Companion to New Public Management
Institutions and Organizations
The Logic of Practice
Welfare Reform, Jobcentre Plus and the Street-Level Bureaucracy
Work and the welfare state
Street‐level Bureaucracy’ Revisited
Making the Technological Transition – Citizens' Encounters with Digital Pension Services
Post-Fordism, the welfare state and the personal social services
Voices From the Front Line
Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion
One‐stop Shops for Social Welfare
Are Street‐level Bureaucrats Compelled or Enticed to Cope
Managing Institutional Complexity in Public Sector Reform
Politicians, Managers, and Street-Level Bureaucrats
Street-Level Bureaucracy and Public Accountability
The Sage Handbook of Public Administration
Five Misunderstandings About Case-Study Research
Pension Confusion, Uncertainty and Trust in Scotland
Discretionary Decision-Making in a Changing Context of Activation Policies and Welfare Reforms
Putting Personalisation into Practice
Activation Work
| Unique citing works | 18 |
|---|---|
| Citations per year | 2,57 |
| Citation span | 2019 - 2026 (8) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 17 |