Riders on the road
An interface-centred analysis of the delivery platform workforce in Spain
Bibliographic Data
| ID | 21189718 |
|---|---|
| Authors | Carlos A Scolari (0000-0002-7792-0345, Universitat Pompeu Fabra), Mar Guerrero-Pico (0000-0002-4887-2348, Universitat Pompeu Fabra), Martina Piña (0000-0003-4847-4734, Universitat Pompeu Fabra), F Pires (0000-0001-6172-7594, Universitat Autonòma de Barcelona) |
| Year | 2025 |
| Volume | 19 |
| Issue | 3 |
| Publication date | 2025-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Work Organisation Labour & Globalisation (JOURNAL) |
| Journal identifiers | ISSN: 1745-641X • E-ISSN: 1745-6428 |
| Publisher | Pluto Journals (PUBLISHER • GB) |
| DOI | 10.13169/workorgalaboglob.19.3.0007 |
| OpenAlex | W4417347893 |
| Language | EN |
| Citations received | 1 |
| References cited | 37 |
This article applies an interface-centred framework to examine the everyday work of riders working for platforms in Spain. We present a close analysis of the interactions among riders and other human, institutional and technological actors before and after the Spanish ‘Rider Law’ came into force in 2021. The findings reveal the increasing complexity of the last-mile delivery interface, observed in the rise of a dense network of intermediary actors, increasing precarity and a growing number of conflicts and critical issues that affect these workers. The study concludes with a reflection on the interface analysis approach as an analytical model that can be scaled to other areas of social life
Precarity · Social network analysis · Workforce · Digital Economy and Work Transformation · Sharing Economy and Platforms · Transportation and Mobility Innovations
The Platform Society
The Usability Engineering Lifecycle
Platformisation
Cooperative affordances
The algorithmic imaginary
Weaving the algorithm
Contextualising Narrative Inquiry
Reassembling the Social
Third-wave HCI, 10 years later---participation and sharing
Precarización de plataformas
When cities meet platforms
Plataformas digitales y empleo doméstico en España
The Rating Game
Out of sight, out of mind? (In)visibility of/in platform-mediated work
Between autonomy and control
Want to be on the top? Algorithmic power and the threat of invisibility on Facebook
Commercial Scenarios for the Web
Books, videos and platforms
Sampling Knowledge
The emergence of algorithmic solidarity
Entrepreneurial Solidarities
The Platformization of the Web
Transnational online research
Dependence and precarity in the platform economy
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |