Technostress and work-family interface in the face of Covid-19-related remote work

The Moderator Role of Goals Setting and Prioritization Skills

Bibliographic Data

ID2172668
AuthorsFortuna Procentese (0000-0002-1617-0165, University of Naples Federico II), Flora Gatti (0000-0003-2149-6570, University of Naples Federico II), Emiliano Ceglie (University of Naples Federico II)
Year2025
Volume28
Issue2
Pages272-290
Publication date2025-03-15
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunity Work & Family (JOURNAL)
Journal identifiersISSN: 1366-8803 • E-ISSN: 1469-3615
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13668803.2023.2247147
OpenAlexW4385977902
LanguageEN
Citations received2
References cited87

During the first months of the COVID-19 pandemic, in Italy, a nationwide lockdown required a massive shift to remote work – that is, from workers' houses. The risk of conflict between work and family domains increased due to the collapse of both into private houses and may have been further burdened due to no training being issued to help workers adjust to these changes in their work activities, producing higher rates of technostress. This study deepens the impact of technostress creators on the conflicts between work and family domains and the role of workers' goal setting and prioritization skills as moderators easing these relationships. Data were gathered from 375 remote workers during the Italian nationwide lockdown using an online questionnaire. Results show that higher scores in technostress creators positively associate with both work-to-family and family-to-work conflicts and the former relationship becomes stronger as workers' planning skills increase. They highlight the need to consider the pitfalls of remote work, as it can also have detrimental effects on workers' family and relational life, and to find a better balance between work and family domains from a systemic perspective.KEYWORDS: Technostressremote workwork-to-family conflictfamily-to-work conflictgoal setting skillsCOVID-19lockdown Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe data that support the findings of this study are available from the corresponding author upon request

Moderation · Political science · Public relations · Status quo · Technostress · Work (physics · Work–family conflict · Workload · Computer Science · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Technostress in Professional Settings · Work-Family Balance Challenges · Applied Psychology · Social Psychology