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Exploring the drivers and barriers to uptake for digital contact tracing

Bibliographic Data

ID22205261
AuthorsAndrew Tzer-Yeu Chen (0000-0002-6239-8443, University of Auckland, corresponding author), Kimberly Widia Thio, Kimberly Thio (University of Auckland)
Year2021
Volume4
Issue1
Pages100212
Publication date2021-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Sciences & Humanities Open (JOURNAL)
Journal identifiersISSN: 2590-2911 • E-ISSN: 2590-2911
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.ssaho.2021.100212
PMID34642660
OpenAlexW3136821457
LanguageEN
Citations received4
References cited66

Digital contact tracing has been deployed as a public health intervention to help suppress the spread of Covid-19 in many jurisdictions. However, most governments have struggled with low uptake and participation rates, limiting the effectiveness of the tool. This paper characterises a number of systems developed around the world, comparing the uptake rates for systems with different technology, data architectures, and mandates. The paper then introduces the MAST framework (motivation, access, skills, and trust), adapted from the digital inclusion literature, to explore the drivers and barriers that influence people's decisions to participate or not in digital contact tracing systems. Finally, the paper discusses some suggestions for policymakers on how to influence those drivers and barriers in order to improve uptake rates. Examples from existing digital contact tracing systems are presented throughout, although more empirical experimentation is required to support more concrete conclusions on effective interventions

Business · Computer security · Contact tracing · Internet privacy · Limiting · Political science · Public relations · Tracing · Computer Science · COVID-19 Digital Contact Tracing · Engineering · Medicine · Privacy-Preserving Technologies in Data · Privacy, Security, and Data Protection · Psychology · Social Psychology

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Unique citing works4
Citations per year1
Citation span2022 - 2024 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3
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