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A Multi-Level Review of Impression Management Motives and Behaviors

Bibliographic Data

ID23317331
AuthorsMark C Bolino (0000-0003-0736-140X, University of Oklahoma, corresponding author), K Michele Kacmar (0000-0002-0244-0718, University of Alabama), William H Turnley (Kansas State University), J Bruce Gilstrap (University of Oklahoma)
Year2008
Volume34
Issue6
Pages1080-1109
Publication date2008-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Management (JOURNAL)
Journal identifiersISSN: 0149-2063 • E-ISSN: 1557-1211
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0149206308324325
OpenAlexW2098621558
LanguageEN
Citations received115
References cited92

This article selectively reviews studies of impression management (IM) published since 1988 and identifies strengths, limitations, and future research directions in three key areas: research investigating the use of IM at the individual level of analysis (e.g., performance appraisal); research that applies IM theory, concepts, and thinking to better understand organizational phenomena (e.g., feedback seeking); and research investigating organizational-level IM (e.g., how firms create legitimacy). Following their review, the authors offer some overarching recommendations for future examinations of IM in organizations, giving particular attention to the need for clear definitions and categories of IM behaviors and the value of multi-level investigations.

Impression management · Knowledge management · Legitimacy · Management science · Organizational Behavior · Political science · Value (mathematics) · Computer Science · Corporate Identity and Reputation · Customer Service Quality and Loyalty · Management and Marketing Education · Psychology · Social Psychology

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Unique citing works115
Citations per year7,67
Citation span2011 - 2026 (16)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 103
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