How the Internet automates communication

Bibliographic Data

ID7532733
AuthorsChristian Papsdorf (Chemnitz University of Technology, corresponding author)
Year2015
Volume18
Issue9
Pages991-1005
Publication date2015-02-06
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInformation Communication & Society (JOURNAL)
Journal identifiersISSN: 1369-118X • E-ISSN: 1468-4462
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/1369118x.2015.1008539
OpenAlexW2063966746
LanguageEN
Citations received4
References cited23

This article looks at how Internet media bring about the automation of social communication. Whereas communication originally took place between humans, human–machine interaction is now replacing this traditional type of communication in a growing number of areas of society. This form of mediatized communication is characterized by a high degree of rationality (amongst other things), inasmuch as the applications are consequently governed by criteria of efficiency. As a result, important areas of social communication are becoming detached from subjective factors and are governed by a goal-oriented merit principle. The article identifies eight areas of automated communication, discusses five different types of rationalization (increase in efficiency, accumulation, recombination, correlation, and the adaptation of system logics from other systems), and looks at the consequences for society of this new type of Internet communication

Adaptation (eye · Epistemology · Rationality · Rationalization (economics · Social communication · Sociology · The Internet · World Wide Web · Communication · Computer Science · Digital Games and Media · Opinion Dynamics and Social Influence · Psychology · Social Media and Politics