From Complex Organizations with Simple Jobs to Simple Organizations with Complex Jobs

Datos Bibliográficos

ID9889296
AutoresL Ulbo de Sitter (Nijmegen Business School, University of Nijmegen, Nijmegen, The Netherlands.), J Friso Den Hertog (University of Maastricht, Maastricht, the Netherlands.), Ben Dankbaar (0000-0003-0250-3114, Radboud University Nijmegen), Ben Dankbaarl (Nijmegen Business School, University of Nijmegen, Nijmegen, The Netherlands; Nijmegen Business School, P.O. Box 9108, 6500 HK Nijmegen, the Netherlands.)
Año1997
Volumen50
Número5
Páginas497-534
Fecha de publicación1997-05-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaHuman Relations (JOURNAL)
Identificadores de la revistaISSN: 0018-7267 • E-ISSN: 1741-282X
EditorialSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679705000503
OpenAlexW2147498588
IdiomaEN
Citas recibidas24
Referencias citadas22

Organization redesign has become widely accepted as a regular task for management, recently invigorated by the interest in Business Process Reengineering. In spite of that, it is still a neglected area in organization science. This paper emphasizes the importance of design theory and design-oriented research. The potential role of design theory is exemplified by the description of Integral Organizational Renewal (I0R), a design theory grounded in practical experience in the Netherlands. This approach can be viewed as a Dutch variant of Sociotechnical Systems Design. The essence of this approach lies in the transformation of complex organizations offering simple jobs into simple organizations offering complex jobs. IOR can both be regarded as an expert approach and as a route for self-design. The approach enables the members of the organization to develop and use their own design expertise. IOR is therefore not only a strategy for organization design, but for organization development as well. The paper points to opportunities to make organization research more relevant to organization practice

Business · Business process reengineering · Economics · Epistemology · Knowledge management · Management · Management science · Organizational architecture · Organizational Effectiveness · Organizational theory · Process (computing · Process management · Simple (philosophy · Sociotechnical system · Task (project management · Business Process Modeling and Analysis · Complex Systems and Decision Making · Computer Science · Engineering · Information Systems Theories and Implementation · Marketing