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Understanding and Creating Whole Organizational Change Through Learning Theory

Bibliographic Data

ID9890483
AuthorsChris Hendry (City University Business School, Frobisher Crescent, Barbican Centre, London EC2Y 8HB., corresponding author)
Year1996
Volume49
Issue5
Pages621-641
Publication date1996-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679604900505
OpenAlexW2116506228
LanguageEN
Citations received26
References cited34

The management of change has become characterized by an atheoretical pragmatism, overfocused on the political aspects of the change process. Emerging interest in the learning organization provides an occasion to remedy this, by developing a theory of change which is more congruent with the requirement to build learning capacity within organizations. The result should be to place learning theory more centrally within the theory of planned organizational change. This should also reinvigorate action research by defining a wider range of learning technologies and perspectives. The argument is developed by first reviewing theories of learning employed in organizational change. The notion of communities-of-practice is then developed as a core concept to highlight the paradoxical processes of inertia and change centered on groups. A series of examples is then drawn from a recent action research project in order to illustrate the possibilities for applying learning theory. Finally, a research agenda is set out for exploring the role of communities-of-practice, with some preliminary observations from a study of small-medium enterprises

Action (physics · Action learning · Argument (complex analysis · Cooperative learning · Economics · Epistemology · Knowledge management · Learning theory · Management · Organization development · Organizational change · Organizational learning · Organizational theory · Pedagogy · Planned change · Political science · Pragmatism · Process (computing · Public relations · Set (abstract data type · Sociology · Teaching method · Theory of change · Complex Systems and Decision Making · Computer Science · Innovation and Knowledge Management · Organizational Learning and Leadership

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Unique citing works26
Citations per year0,96
Citation span1999 - 2024 (26)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 26
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