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Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions

Bibliographic Data

ID9891007
AuthorsLynn M Shore (0000-0003-1186-6339, Georgia State University, corresponding author), Harry J Martin (Cleveland State University)
Year1989
Volume42
Issue7
Pages625-638
Publication date1989-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872678904200705
OpenAlexW2127806413
LanguageEN
Citations received42
References cited33

The differential associations that job satisfaction and organizational commitment have with job performance and turnover intentions were studied in a sample of bank tellers and hospital professionals. Results showed that organizational commitment was more strongly related than job satisfaction with turnover intentions for the tellers, but not for the professionals. Job satisfaction was related more strongly than organizational commitment with supervisory ratings of performance for both samples. The findings suggest that specific job attitudes are more closely associated with task-related out-comes such as performance ratings, whereas global organizational attitudes are more closely associated with organization-related outcomes like turnover intentions

Affective events theory · Contextual performance · Job attitude · Job design · Job performance · Job satisfaction · Management · Organizational commitment · Personnel psychology · Sample (material · Turnover · Turnover intention · Applied Psychology · Customer Service Quality and Loyalty · Human Resource Development and Performance Evaluation · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Unique citing works42
Citations per year1,17
Citation span1990 - 2025 (36)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 42
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