Natasha Cortis
Datos Biográficos
| ID | 297183 |
|---|---|
| NOMBRE | Natasha Cortis |
| NOMBRES | Natasha |
| APELLIDO | Cortis |
| FIRMA | CORTIS N |
| AFILIACIONES | UNSW Sydney |
| ORCID | 0000-0003-2035-6146 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 24 |
| TOTAL DE CITAS | 131 |
| TOTAL COMO AUTOR | 24 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2000 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2025 |
| ÍNDICE H | 5 |
Chinese and Australian Neoliberal Policy Responses to Risks in Social Service Purchasing
China adopted neoliberal approaches to improve the supply of quality social services in the early 2000s. How did the Chinese government manage the financial and quality risks of increasing the provision via government purchasing and how did it differ from other countries? The article examines the policy trajectory of early childhood education and care in China and Australia on this question. Policy analysis of the effect of purchasing on the cost…
Specialist Financial Counseling for Women Affected by Domestic and Family Violence
This article examines staff and client perspectives on an initiative providing co-located specialist Domestic and Family Violence (DFV) financial counseling in women's legal services. An exploratory mixed-method study in five service locations captured perspectives via a client survey ( n = 42), online interviews with staff ( n = 15), and a review of services’ progress reports. For staff and clients, integrating financial counseling into women's …
Marketisation and Regulatory Labour in Frontline Disability Work
In many liberal welfare states, market-based reforms aimed at enhancing competition and choice in disability services have necessitated extensive regulatory reforms to ensure quality service provision. This article explores how the changing regulatory environment surrounding an individualised funding scheme is transforming frontline disability work. Drawing on data from a survey of 2341 Australian disability support workers, the article contribut…
Safeguarding in Australia’s new disability markets
Despite significant efforts to end it, violence, abuse and neglect continue to contribute to preventable harms and deaths among people using disability services. To explore why these harms persist and what is needed to prevent them, we examine the safety-related attitudes and practices among frontline staff delivering services in the context of an individualized funding scheme, Australia’s National Disability Insurance Scheme (NDIS). Analysis of …
Change agents or defending the status quo? How senior leaders frame workplace gender equality
Senior leaders are usually understood to be ideally positioned to drive the organizational changes needed to promote workplace gender equality. Yet seniority also influences leaders' values and attitudes, and how they interpret evidence of inequalities, determine organizational priorities, and design and implement remedies. This article examines leaders' perceptions of workplace gender equality using system justification theory to explain survey …
Covid‐19 lockdowns, intimate partner violence and coercive control
2020 was a year like no other, with the COVID‐19 virus upending life as we know it. When governments around the world imposed lockdown measures to curb the spread of COVID‐19, advocates in the domestic and family violence (DFV) sector recognised that these measures were likely to result in increases in violence against women, particularly intimate partner violence (IPV). IPV can take many forms, including physical, emotional, psychological, finan…
Workplace Violence Against Domestic and Family Violence and Sexual Assault Workers
Violence against social workers and other social service practitioners is prevalent across countries and service delivery settings, often accepted as implicit in working with vulnerable clients. A corresponding scholarly focus on workplace violence, and the factors that affect it, is, however, still developing. This is particularly stark in the domestic and family violence (DFV) and sexual assault (SA) sectors. To address this gap, this article e…
Adapting Service Delivery during Covid-19
COVID-19 rapidly altered patterns of domestic and family violence, increasing the complexity of women’s needs, and presenting new barriers to service use. This article examines service responses in Australia, exploring practitioners' accounts of adapting service delivery models in the early months of the pandemic. Data from a qualitatively enriched online survey of practitioners (n = 100) show the ways services rapidly shifted to engage with clie…
University staff and flexible work
In 2020, COVID-19 triggered rapid growth in the use of flexible work arrangements (FWA) in universities. While the impacts of this shift are still emerging, this article contributes analysis of the ways university staff experienced FWAs prior to the pandemic. In-depth discussions with sixty staff across eight focus groups highlighted substantial inequalities in access to and take-up of FWAs. Staff described different levels of access to flexibili…
Which Models of Supervision Help Retain Staff? Findings From Australia’s Domestic and Family Violence and Sexual Assault Workforces
The contribution professional supervision makes to quality services, staff satisfaction, and retention is well recognised across social work and human service settings. Yet frequent supervision is difficult to provide where organisational resources are limited and urgent client-related tasks must take priority. In these contexts, group-based supervision may offer an alternative to traditional individual approaches, yet its impacts have been infre…
Underpricing care
Using a case study of Australia’s National Disability Insurance Scheme, this article examines the role of prices in individualised funding schemes. It argues that prices were set too low to cover the full costs of disability support, placing pressure on relationship-building and other tasks required for high-quality care. We argue that the use of prices as mechanisms for cost containment in individualised funding schemes is predicated on the unde…
Social service purchasing in China
As part of a broader program of market reform, China's local governments are progressing an agenda of purchasing child welfare and other social services from the nongovernment sector, primarily to expand capacity and address vast unmet need. This paper draws on current research evidence to explore the approaches to purchasing emerging in China, examining the rationale for purchasing and models of supply, competition, and regulation. While some ap…
Changing practice cultures in statutory child protection
Many child protection systems struggle to implement effective models of frontline practice in the context of high caseloads, increasing costs, and compliance‐focused bureaucratic cultures. This article discusses changes brought about by “Practice First,” a framework for practice introduced to improve the quality and effectiveness of child protection work in New South Wales, Australia. Findings drawn from quantitative and qualitative research with…
Social care and migration policy in Australia
Migrants are important both as providers and users of paid care services in Australia, yet migration has rarely featured in Australian strategies to grow and sustain the paid care workforce. Correspondingly, Australia is rarely mentioned in the international scholarship on care and migration that has burgeoned since the 1990s. This article shows the ways that service providers, consumer advocates, unions and scholars have begun to bring migration…
Access to Philanthropic and Commercial Income Among Nonprofit Community Service Organisations
Governments depend on nonprofit, voluntary sector organisations to deliver social and community services, and public funding is the sector’s most important income source. However, in many countries, public funding for social services is becoming more limited, conditional and precarious, and governments are encouraging nonprofits to diversify their funding base, and shift their reliance to income from market activity and private donations. This ar…
Sustaining transitions from welfare to work
Successive Australian Governments have sought to improve the capacity of the employment service system to build jobseekers' skills and capabilities and to promote transitions from income support to paid work. Yet despite these efforts, many jobseekers experience only short periods of employment, moving repeatedly between joblessness and positions with low skill requirements, low pay and few or fluctuating hours. This article explores ways to achi…
Social Work Education as Preparation for Practice
Social work faces increasing competition from other postschool qualifications, which offer pathways into social and community services in Australia. This has prompted debate about what kinds of qualifications should be required in the sector, and about the relationship between social work and other educational programs. This article presents new empirical evidence about social work compared with other human service qualifications as preparation f…
Introduction to the Special Issue on emotions in social life and social policy
This Special Issue deals with emotions in social life and social policy. Over several decades, a wide body of social scientific literature has shown that everyday social roles and institutions are defined and organised not only through rational action, but through human emotions as well. It is now well recognised that emotions have a central role in the maintenance of gender and other social structures, whether at work, in family and community li…
Self-employment, work-family time and the gender division of labour
Does being self-employed, as opposed to being an employee, make a difference to how parents with young children can balance work and family demands? Does self-employment facilitate more equal gender divisions of labour? This article uses the Australian Time Use Survey to identify associations between self-employment and mothers' and fathers' time in paid work, domestic labour and childcare and when during the day they perform these activities. Th…
Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations
Cortis N. Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations Social service providers strive to meet the needs of those most marginalised from society and from service systems. Yet many people who might benefit from available help consistently miss out. Using qualitative data, this study developed a repertoire of actions that organisations and service personnel can employ to improve participation a…
Social Inclusion and Sport
Sport and recreation can help communities to build social inclusion and celebrate diversity. Yet some sport and recreation activities require conformity to social and cultural norms, risking suppressing difference and reinforcing inequality and exclusion. This paper explores these tensions by examining access and barriers to sport and recreation for a large group of Australian women: those from culturally diverse backgrounds. Qualitative data sho…
Evaluating Area‐based Interventions
Increasingly, governments in wealthy countries are designing early intervention initiatives around principles of ‘community regeneration’ or ‘place management’. Because these initiatives are multi‐site, aimed at long‐term systemic change, and implemented amidst a range of other initiatives, assessing their quality and outcomes demands departure from conventional programme evaluation approaches. This article analyses the challenges of evaluating a…
What do service users think of evaluation? Evidence from family support
Programme evaluators increasingly strive to capture how service users experience child and family welfare programmes. Yet user involvement is rare in a more routine form of evaluation: performance measurement. This paper considers how service users' perspectives can help improve the performance indicators that inform child and family service funding, management and planning. Qualitative research, conducted in family support contexts in New South …
Gender, Pay Equity and Human Service Work
The 1998 New South Wales Pay Equity Inquiry demonstrates some limitations of dominant theoretical approaches to the undervaluation of work in female-dominated occupations and industries. Campaigns for equal pay could be enriched with a firmer understanding of the complexity of caring and emotional labour in women’s paid human service occupations such as nursing, hairdressing and childcare. Such understandings can help redefine skill and worth so …
Self-employment, work-family time and the gender division of labour
Does being self-employed, as opposed to being an employee, make a difference to how parents with young children can balance work and family demands? Does self-employment facilitate more equal gender divisions of labour? This article uses the Australian Time Use Survey to identify associations between self-employment and mothers' and fathers' time in paid work, domestic labour and childcare and when during the day they perform these activities. Th…
Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations
Cortis N. Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations Social service providers strive to meet the needs of those most marginalised from society and from service systems. Yet many people who might benefit from available help consistently miss out. Using qualitative data, this study developed a repertoire of actions that organisations and service personnel can employ to improve participation a…
Change agents or defending the status quo? How senior leaders frame workplace gender equality
Senior leaders are usually understood to be ideally positioned to drive the organizational changes needed to promote workplace gender equality. Yet seniority also influences leaders' values and attitudes, and how they interpret evidence of inequalities, determine organizational priorities, and design and implement remedies. This article examines leaders' perceptions of workplace gender equality using system justification theory to explain survey …
Social Inclusion and Sport
Sport and recreation can help communities to build social inclusion and celebrate diversity. Yet some sport and recreation activities require conformity to social and cultural norms, risking suppressing difference and reinforcing inequality and exclusion. This paper explores these tensions by examining access and barriers to sport and recreation for a large group of Australian women: those from culturally diverse backgrounds. Qualitative data sho…
Adapting Service Delivery during Covid-19
COVID-19 rapidly altered patterns of domestic and family violence, increasing the complexity of women’s needs, and presenting new barriers to service use. This article examines service responses in Australia, exploring practitioners' accounts of adapting service delivery models in the early months of the pandemic. Data from a qualitatively enriched online survey of practitioners (n = 100) show the ways services rapidly shifted to engage with clie…
Social care and migration policy in Australia
Migrants are important both as providers and users of paid care services in Australia, yet migration has rarely featured in Australian strategies to grow and sustain the paid care workforce. Correspondingly, Australia is rarely mentioned in the international scholarship on care and migration that has burgeoned since the 1990s. This article shows the ways that service providers, consumer advocates, unions and scholars have begun to bring migration…
Marketisation and Regulatory Labour in Frontline Disability Work
In many liberal welfare states, market-based reforms aimed at enhancing competition and choice in disability services have necessitated extensive regulatory reforms to ensure quality service provision. This article explores how the changing regulatory environment surrounding an individualised funding scheme is transforming frontline disability work. Drawing on data from a survey of 2341 Australian disability support workers, the article contribut…
Covid‐19 lockdowns, intimate partner violence and coercive control
2020 was a year like no other, with the COVID‐19 virus upending life as we know it. When governments around the world imposed lockdown measures to curb the spread of COVID‐19, advocates in the domestic and family violence (DFV) sector recognised that these measures were likely to result in increases in violence against women, particularly intimate partner violence (IPV). IPV can take many forms, including physical, emotional, psychological, finan…
University staff and flexible work
In 2020, COVID-19 triggered rapid growth in the use of flexible work arrangements (FWA) in universities. While the impacts of this shift are still emerging, this article contributes analysis of the ways university staff experienced FWAs prior to the pandemic. In-depth discussions with sixty staff across eight focus groups highlighted substantial inequalities in access to and take-up of FWAs. Staff described different levels of access to flexibili…
Changing practice cultures in statutory child protection
Many child protection systems struggle to implement effective models of frontline practice in the context of high caseloads, increasing costs, and compliance‐focused bureaucratic cultures. This article discusses changes brought about by “Practice First,” a framework for practice introduced to improve the quality and effectiveness of child protection work in New South Wales, Australia. Findings drawn from quantitative and qualitative research with…
Access to Philanthropic and Commercial Income Among Nonprofit Community Service Organisations
Governments depend on nonprofit, voluntary sector organisations to deliver social and community services, and public funding is the sector’s most important income source. However, in many countries, public funding for social services is becoming more limited, conditional and precarious, and governments are encouraging nonprofits to diversify their funding base, and shift their reliance to income from market activity and private donations. This ar…
Safeguarding in Australia’s new disability markets
Despite significant efforts to end it, violence, abuse and neglect continue to contribute to preventable harms and deaths among people using disability services. To explore why these harms persist and what is needed to prevent them, we examine the safety-related attitudes and practices among frontline staff delivering services in the context of an individualized funding scheme, Australia’s National Disability Insurance Scheme (NDIS). Analysis of …
What do service users think of evaluation? Evidence from family support
Programme evaluators increasingly strive to capture how service users experience child and family welfare programmes. Yet user involvement is rare in a more routine form of evaluation: performance measurement. This paper considers how service users' perspectives can help improve the performance indicators that inform child and family service funding, management and planning. Qualitative research, conducted in family support contexts in New South …
Which Models of Supervision Help Retain Staff? Findings From Australia’s Domestic and Family Violence and Sexual Assault Workforces
The contribution professional supervision makes to quality services, staff satisfaction, and retention is well recognised across social work and human service settings. Yet frequent supervision is difficult to provide where organisational resources are limited and urgent client-related tasks must take priority. In these contexts, group-based supervision may offer an alternative to traditional individual approaches, yet its impacts have been infre…
Social service purchasing in China
As part of a broader program of market reform, China's local governments are progressing an agenda of purchasing child welfare and other social services from the nongovernment sector, primarily to expand capacity and address vast unmet need. This paper draws on current research evidence to explore the approaches to purchasing emerging in China, examining the rationale for purchasing and models of supply, competition, and regulation. While some ap…
Sustaining transitions from welfare to work
Successive Australian Governments have sought to improve the capacity of the employment service system to build jobseekers' skills and capabilities and to promote transitions from income support to paid work. Yet despite these efforts, many jobseekers experience only short periods of employment, moving repeatedly between joblessness and positions with low skill requirements, low pay and few or fluctuating hours. This article explores ways to achi…
Gender, Pay Equity and Human Service Work
The 1998 New South Wales Pay Equity Inquiry demonstrates some limitations of dominant theoretical approaches to the undervaluation of work in female-dominated occupations and industries. Campaigns for equal pay could be enriched with a firmer understanding of the complexity of caring and emotional labour in women’s paid human service occupations such as nursing, hairdressing and childcare. Such understandings can help redefine skill and worth so …
Specialist Financial Counseling for Women Affected by Domestic and Family Violence
This article examines staff and client perspectives on an initiative providing co-located specialist Domestic and Family Violence (DFV) financial counseling in women's legal services. An exploratory mixed-method study in five service locations captured perspectives via a client survey ( n = 42), online interviews with staff ( n = 15), and a review of services’ progress reports. For staff and clients, integrating financial counseling into women's …
Workplace Violence Against Domestic and Family Violence and Sexual Assault Workers
Violence against social workers and other social service practitioners is prevalent across countries and service delivery settings, often accepted as implicit in working with vulnerable clients. A corresponding scholarly focus on workplace violence, and the factors that affect it, is, however, still developing. This is particularly stark in the domestic and family violence (DFV) and sexual assault (SA) sectors. To address this gap, this article e…
Underpricing care
Using a case study of Australia’s National Disability Insurance Scheme, this article examines the role of prices in individualised funding schemes. It argues that prices were set too low to cover the full costs of disability support, placing pressure on relationship-building and other tasks required for high-quality care. We argue that the use of prices as mechanisms for cost containment in individualised funding schemes is predicated on the unde…
Social Work Education as Preparation for Practice
Social work faces increasing competition from other postschool qualifications, which offer pathways into social and community services in Australia. This has prompted debate about what kinds of qualifications should be required in the sector, and about the relationship between social work and other educational programs. This article presents new empirical evidence about social work compared with other human service qualifications as preparation f…
Gender, Pay Equity and Human Service Work
The 1998 New South Wales Pay Equity Inquiry demonstrates some limitations of dominant theoretical approaches to the undervaluation of work in female-dominated occupations and industries. Campaigns for equal pay could be enriched with a firmer understanding of the complexity of caring and emotional labour in women’s paid human service occupations such as nursing, hairdressing and childcare. Such understandings can help redefine skill and worth so …
What do service users think of evaluation? Evidence from family support
Programme evaluators increasingly strive to capture how service users experience child and family welfare programmes. Yet user involvement is rare in a more routine form of evaluation: performance measurement. This paper considers how service users' perspectives can help improve the performance indicators that inform child and family service funding, management and planning. Qualitative research, conducted in family support contexts in New South …
Evaluating Area‐based Interventions
Increasingly, governments in wealthy countries are designing early intervention initiatives around principles of ‘community regeneration’ or ‘place management’. Because these initiatives are multi‐site, aimed at long‐term systemic change, and implemented amidst a range of other initiatives, assessing their quality and outcomes demands departure from conventional programme evaluation approaches. This article analyses the challenges of evaluating a…
Social Inclusion and Sport
Sport and recreation can help communities to build social inclusion and celebrate diversity. Yet some sport and recreation activities require conformity to social and cultural norms, risking suppressing difference and reinforcing inequality and exclusion. This paper explores these tensions by examining access and barriers to sport and recreation for a large group of Australian women: those from culturally diverse backgrounds. Qualitative data sho…
Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations
Cortis N. Overlooked and under‐served? Promoting service use and engagement among ‘hard‐to‐reach’ populations Social service providers strive to meet the needs of those most marginalised from society and from service systems. Yet many people who might benefit from available help consistently miss out. Using qualitative data, this study developed a repertoire of actions that organisations and service personnel can employ to improve participation a…
Social Work Education as Preparation for Practice
Social work faces increasing competition from other postschool qualifications, which offer pathways into social and community services in Australia. This has prompted debate about what kinds of qualifications should be required in the sector, and about the relationship between social work and other educational programs. This article presents new empirical evidence about social work compared with other human service qualifications as preparation f…
Introduction to the Special Issue on emotions in social life and social policy
This Special Issue deals with emotions in social life and social policy. Over several decades, a wide body of social scientific literature has shown that everyday social roles and institutions are defined and organised not only through rational action, but through human emotions as well. It is now well recognised that emotions have a central role in the maintenance of gender and other social structures, whether at work, in family and community li…
Self-employment, work-family time and the gender division of labour
Does being self-employed, as opposed to being an employee, make a difference to how parents with young children can balance work and family demands? Does self-employment facilitate more equal gender divisions of labour? This article uses the Australian Time Use Survey to identify associations between self-employment and mothers' and fathers' time in paid work, domestic labour and childcare and when during the day they perform these activities. Th…
Sustaining transitions from welfare to work
Successive Australian Governments have sought to improve the capacity of the employment service system to build jobseekers' skills and capabilities and to promote transitions from income support to paid work. Yet despite these efforts, many jobseekers experience only short periods of employment, moving repeatedly between joblessness and positions with low skill requirements, low pay and few or fluctuating hours. This article explores ways to achi…
Access to Philanthropic and Commercial Income Among Nonprofit Community Service Organisations
Governments depend on nonprofit, voluntary sector organisations to deliver social and community services, and public funding is the sector’s most important income source. However, in many countries, public funding for social services is becoming more limited, conditional and precarious, and governments are encouraging nonprofits to diversify their funding base, and shift their reliance to income from market activity and private donations. This ar…
Social care and migration policy in Australia
Migrants are important both as providers and users of paid care services in Australia, yet migration has rarely featured in Australian strategies to grow and sustain the paid care workforce. Correspondingly, Australia is rarely mentioned in the international scholarship on care and migration that has burgeoned since the 1990s. This article shows the ways that service providers, consumer advocates, unions and scholars have begun to bring migration…
Underpricing care
Using a case study of Australia’s National Disability Insurance Scheme, this article examines the role of prices in individualised funding schemes. It argues that prices were set too low to cover the full costs of disability support, placing pressure on relationship-building and other tasks required for high-quality care. We argue that the use of prices as mechanisms for cost containment in individualised funding schemes is predicated on the unde…
Social service purchasing in China
As part of a broader program of market reform, China's local governments are progressing an agenda of purchasing child welfare and other social services from the nongovernment sector, primarily to expand capacity and address vast unmet need. This paper draws on current research evidence to explore the approaches to purchasing emerging in China, examining the rationale for purchasing and models of supply, competition, and regulation. While some ap…
Changing practice cultures in statutory child protection
Many child protection systems struggle to implement effective models of frontline practice in the context of high caseloads, increasing costs, and compliance‐focused bureaucratic cultures. This article discusses changes brought about by “Practice First,” a framework for practice introduced to improve the quality and effectiveness of child protection work in New South Wales, Australia. Findings drawn from quantitative and qualitative research with…
Which Models of Supervision Help Retain Staff? Findings From Australia’s Domestic and Family Violence and Sexual Assault Workforces
The contribution professional supervision makes to quality services, staff satisfaction, and retention is well recognised across social work and human service settings. Yet frequent supervision is difficult to provide where organisational resources are limited and urgent client-related tasks must take priority. In these contexts, group-based supervision may offer an alternative to traditional individual approaches, yet its impacts have been infre…
Change agents or defending the status quo? How senior leaders frame workplace gender equality
Senior leaders are usually understood to be ideally positioned to drive the organizational changes needed to promote workplace gender equality. Yet seniority also influences leaders' values and attitudes, and how they interpret evidence of inequalities, determine organizational priorities, and design and implement remedies. This article examines leaders' perceptions of workplace gender equality using system justification theory to explain survey …
Covid‐19 lockdowns, intimate partner violence and coercive control
2020 was a year like no other, with the COVID‐19 virus upending life as we know it. When governments around the world imposed lockdown measures to curb the spread of COVID‐19, advocates in the domestic and family violence (DFV) sector recognised that these measures were likely to result in increases in violence against women, particularly intimate partner violence (IPV). IPV can take many forms, including physical, emotional, psychological, finan…
Workplace Violence Against Domestic and Family Violence and Sexual Assault Workers
Violence against social workers and other social service practitioners is prevalent across countries and service delivery settings, often accepted as implicit in working with vulnerable clients. A corresponding scholarly focus on workplace violence, and the factors that affect it, is, however, still developing. This is particularly stark in the domestic and family violence (DFV) and sexual assault (SA) sectors. To address this gap, this article e…
Adapting Service Delivery during Covid-19
COVID-19 rapidly altered patterns of domestic and family violence, increasing the complexity of women’s needs, and presenting new barriers to service use. This article examines service responses in Australia, exploring practitioners' accounts of adapting service delivery models in the early months of the pandemic. Data from a qualitatively enriched online survey of practitioners (n = 100) show the ways services rapidly shifted to engage with clie…
University staff and flexible work
In 2020, COVID-19 triggered rapid growth in the use of flexible work arrangements (FWA) in universities. While the impacts of this shift are still emerging, this article contributes analysis of the ways university staff experienced FWAs prior to the pandemic. In-depth discussions with sixty staff across eight focus groups highlighted substantial inequalities in access to and take-up of FWAs. Staff described different levels of access to flexibili…
Safeguarding in Australia’s new disability markets
Despite significant efforts to end it, violence, abuse and neglect continue to contribute to preventable harms and deaths among people using disability services. To explore why these harms persist and what is needed to prevent them, we examine the safety-related attitudes and practices among frontline staff delivering services in the context of an individualized funding scheme, Australia’s National Disability Insurance Scheme (NDIS). Analysis of …
Marketisation and Regulatory Labour in Frontline Disability Work
In many liberal welfare states, market-based reforms aimed at enhancing competition and choice in disability services have necessitated extensive regulatory reforms to ensure quality service provision. This article explores how the changing regulatory environment surrounding an individualised funding scheme is transforming frontline disability work. Drawing on data from a survey of 2341 Australian disability support workers, the article contribut…
Specialist Financial Counseling for Women Affected by Domestic and Family Violence
This article examines staff and client perspectives on an initiative providing co-located specialist Domestic and Family Violence (DFV) financial counseling in women's legal services. An exploratory mixed-method study in five service locations captured perspectives via a client survey ( n = 42), online interviews with staff ( n = 15), and a review of services’ progress reports. For staff and clients, integrating financial counseling into women's …
Chinese and Australian Neoliberal Policy Responses to Risks in Social Service Purchasing
China adopted neoliberal approaches to improve the supply of quality social services in the early 2000s. How did the Chinese government manage the financial and quality risks of increasing the provision via government purchasing and how did it differ from other countries? The article examines the policy trajectory of early childhood education and care in China and Australia on this question. Policy analysis of the effect of purchasing on the cost…
Political science (22 obras) · Business (16 obras) · Public relations (16 obras) · Economics (14 obras) · Sociology (13 obras) · Marketing (11 obras) · Medicine (11 obras) · Psychology (11 obras) · Service (business (11 obras) · Economic growth (8 obras)