Marketisation and Regulatory Labour in Frontline Disability Work
Datos Bibliográficos
| ID | 2374586 |
|---|---|
| Autores | Georgia Van Toorn (0000-0002-6660-8479, UNSW Sydney, autor de correspondencia), Natasha Cortis (0000-0003-2035-6146, UNSW Sydney) |
| Año | 2023 |
| Volumen | 37 |
| Número | 4 |
| Páginas | 916-933 |
| Fecha de publicación | 2023-08-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Work Employment and Society (JOURNAL) |
| Identificadores de la revista | ISSN: 0950-0170 • E-ISSN: 1469-8722 |
| Editorial | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/09500170211058024 |
| OpenAlex | W4220799517 |
| Idioma | EN |
| Citas recibidas | 3 |
| Referencias citadas | 33 |
In many liberal welfare states, market-based reforms aimed at enhancing competition and choice in disability services have necessitated extensive regulatory reforms to ensure quality service provision. This article explores how the changing regulatory environment surrounding an individualised funding scheme is transforming frontline disability work. Drawing on data from a survey of 2341 Australian disability support workers, the article contributes to sociological understandings of market regulation by foregrounding the importance of frontline workers' labour to the regulation of social service markets. Various regulation-related tasks and duties are identified which, while practically embedded among the client-focused components of care work previously documented, are analytically distinct from them. This category of undertheorised, unrecognised, often unpaid work is referred to as 'regulatory labour'. The article illuminates the mechanisms through which workers enact and resist regulatory processes and help absorb market risks and failures in ways previously underexplored in theories of marketised social care
Business · Care work · Competition (biology · Economics · Foregrounding · Market economy · Market regulation · Political science · Politics · Public economics · Public relations · Service (business · Social Welfare · Sociology · Welfare · Welfare state · Work (physics · Employment and Welfare Studies · Healthcare innovation and challenges · Law · Public Administration · Social Policy and Reform Studies · Marketing
Responsive Regulation
Markets, Rights and Power in Australian Social Policy
Handbook of Neoliberalism
Analyzing Biographies and Narratives
Analysing public service outsourcing
Underpricing care
Personalised risk’ in paid care work and the impacts of ‘gig economy’ care platforms and other market-based organisations
Non‐job work/unpaid caring
Gendered Agency and Emotions in the Field of Care Work
Resisting Regulatory Rigidities
Zero-sum social policy
Self-monitoring, self-blaming, self-sacrificing workers
Safeguarding in Australia’s new disability markets
Filling the gaps
Burdensome Administration and Its Risks
Neoliberalizing Space
Government Funding, Employment Conditions, and Work Organization in Non‐profit Community Services
After Neoliberalization
Neoliberalism's friends, foes and fellow travellers
Caring for Nothing
Non-profits and the 'hollowed out' state
The Realities of Regulatory Change
Care = organisation + physical labour + emotional labour
Unstable boundaries?' Evaluating the 'new regulation' within employment relations
| Obras citantes distintas | 3 |
|---|---|
| Citas por año | 1,5 |
| Intervalo de citas | 2024 - 2025 (2) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 3 |