Nathan Favero
Datos Biográficos
| ID | 4385020 |
|---|---|
| NOMBRE | Nathan Favero |
| NOMBRES | Nathan |
| APELLIDO | Favero |
| FIRMA | FAVERO N |
| AFILIACIONES | American University |
| ORCID | 0000-0002-8816-088X |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 22 |
| TOTAL DE CITAS | 386 |
| TOTAL COMO AUTOR | 22 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2013 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2026 |
| ÍNDICE H | 8 |
Heterogeneity in public service recruitment
Do political identities shape attraction to particular public service job opportunities? Using data from a prior conjoint experiment among U.S. residents, we conduct an exploratory analysis to examine this question. Our findings indicate similarities in reactions to job attributes across partisan lines, as well as some notable differences. Compared to Democrats and Independents, Republicans express less interest in pursuing a job that involves wo…
The next generation of citizen satisfaction research
This special issue of Public Management Review seeks to stimulate researchers working on citizen satisfaction with ideas and examples for improving on the currently dominant theory, the expectancy-disconfirmation model (EDM), as well as broadening the range of research designs used. We begin by identifying key areas where citizen satisfaction research is somewhat ‘stuck’. We then draw out key contributions by the articles in this special issue th…
Making Null Results Credible
One common criticism leveled against such findings is that null results could be driven by design factors like inadequate sample size or measurement error. In this essay, we provide an overview of several tools and practices that researchers can implement, both during the design stage and during post-hoc analysis, to make null results more credible. Specifically, as researchers design their studies, they can make use of power analysis and preregi…
The Politics of School Funding
States diverge widely when it comes to education funding choices, leading to substantial differences in how much states spend on schooling, the role of local versus state revenue sources, and relative differences among districts in funding levels. Prior studies have documented that Democratic party control of state governments appears to be associated with higher levels of spending on K-12 education, but beyond that we know little about how polit…
Pay-for-performance, job attraction, and the prospects of bureaucratic representation in public organizations
Does pay-for-performance – a hotly debated compensation scheme for incentivizing public service efficiency – induce inadvertent heterogeneity in job attraction that is counteracting the prospects of bureaucratic diversity and representation? Using data from a pre-registered conjoint experiment among US residents (n = 1,501), we examine whether pay-for-performance (compared to fixed pay) affects attraction to a public service job differently acros…
A dynamic study of citizen satisfaction
We consider how current and past views of a service provider jointly shape satisfaction levels. In Study 1, we replicate a prior study of expectancy-disconfirmation by Van Ryzin, and in Study 2 we extend the original cross-sectional design by analysing a four-wave panel with 654 respondents in Hong Kong. Study 1 findings replicate the original study. Our Study 2 extension finds that (1) citizens’ attitudes about satisfaction are relatively stable…
Which Public Values are Most Important? Linking Political Ideology and Public Service Motivation to Public Values Preferences
Understanding public values hierarchies among the public gives insights into public preferences for government decisions and policymaking. While societies often express broad agreement in a set of common values, such as democratic values, how do individuals prioritize different public values? Given increasing political polarization, how do political ideology and public service motivation (PSM), or concern for others grounded in public institution…
The Effect of Performance Failures on User Satisfaction
Despite long‐standing interest in satisfaction with public services and organizations, our knowledge of how responsive user satisfaction is to real‐world performance fluctuations remains limited. Existing cross‐sectional studies may suffer from selection bias, while survey experiments may overstate performance information effects, as the salience of such information is artificially primed. We exploit a unique opportunity to study the link between…
Bureaucratic Beliefs and Representation
Representative bureaucracy theory posits that the demographic makeup of a bureaucracy can affect how policy is implemented, especially when bureaucrats engage in “active representation” or behavior that directly advances the interests of a particular group in society. It is often assumed that active representation is motivated by the unique beliefs, convictions, or affinities experienced by bureaucrats holding particular social identities. But fe…
Which job attributes attract individuals high in public service motivation and self‐efficacy to a public service job
Which job attributes attract prospective high‐performing individuals to a job in the public sector? Research shows that the particular attributes of a job influence perceptions of job attractiveness. Moreover, public service motivation (PSM) and self‐efficacy are valuable individual‐level traits for public service performance. This article examines how variation within particular job attributes that are generic to many public service jobs may att…
Race, Locality, and Representative Bureaucracy
Despite burgeoning research on representative bureaucracy theory, there is limited examination of how environmental contexts shape the manner in which the demographic makeup of a bureaucracy is linked to distributional bureaucratic outcomes. Scholars in the field of social psychology, however, have suggested that community-level variation in the pervasiveness of biases against particular social groups helps to explain inequitable outcomes in such…
Everything Is Relative
In recent years, studies of citizen satisfaction have increasingly relied on the expectancy–disconfirmation model, which highlights the role that expectations play in driving citizen evaluations of government services. But most empirical studies within public administration of the relationship between expectations and satisfaction indicate that expectations have little-to-no net effect on satisfaction. We argue that these results may be largely d…
How to encourage “Togetherness by Keeping Apart” amid Covid-19? The ineffectiveness of prosocial and empathy appeals
The COVID-19 pandemic is a major challenge facing societies around the world. Citizen engagement in “social distancing” is a key containment measure for curtailing the spread of the virus. But what kind of information should governments use for encouraging social distancing compliance? Using data from a pre-registered survey experiment among US residents (n = 1,502), we examine how five distinct COVID-19 information cues—which each appeal to pros…
Social Distancing during the Covid ‐19 Pandemic
Social distancing is an effective means of containing the spread of COVID‐19, but only if we all participate. Who are the individuals who are least likely to adhere to social distancing recommendations, presently and in the long term? Such knowledge is important for policy makers looking to sustain the public's buy‐in to social distancing. Using survey data from a sample of U.S. residents (n = 1,449), the authors show that some demographic factor…
Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations
Research on citizen satisfaction has emphasized the role of service quality (including expectations for quality) in shaping citizens’ evaluations of public services. This article considers an understudied but important aspect of public service delivery—equity—and investigates how disparities in service outcomes between disadvantaged and advantaged groups affect citizens’ evaluations of service providers. This study also examines whether citizens …
Beyond Policy Diffusion
Interdependence in the decision-making or behaviors of various organizations and administrators is often neglected in the study of public administration. Failing to account for such interdependence risks an incomplete understanding of the choices made by these actors and agencies. As such, we show how researchers analyzing cross-sectional or time-series-cross-sectional (TSCS) data can utilize spatial econometric methods to improve inference on ex…
Is Active Representation an Organizational-Level Process? The Indirect Effect of Bureaucrats on Clients They Don’t Directly Serve
A now well-established link exists between passive representation of racial and gender minorities in certain bureaucracies and substantive benefits for the represented groups. However, few quantitative studies have distinguished between the multiple possible mechanisms by which passive representation might produce such effects. We conduct a novel set of empirical analyses aimed at determining whether or not passive representation produces effects…
Goals, Trust, Participation, and Feedback
Much recent work in the study of public administration has emphasized new challenges and relatively unusual aspects of management. However, it is likely that the core features of traditional public administration play a crucial role, particularly regarding the delivery of performance. The most venerable of these aspects of public management have to do with “internal” management. We focus here on a cluster of key, intertwined management practices:…
The Validity of Subjective Performance Measures
Public management studies are increasingly using survey data on managers' perceptions of performance to measure organizational performance. These perceptual measures are tempting to apply because archival performance data or surveys of target group outcomes and satisfaction are often lacking, costly to provide, and are highly policy specific rendering generalization difficult. But are perceptual performance measures valid, and do they generate un…
Performance Gaps and Managerial Decisions
An extensive literature finds that managerial decisions matter for the performance of public organizations, yet little attention has been devoted to why managers make the decisions that they do. This article builds a theory of public management decision making based on the simple assumption that managers are concerned with performance and the performance gaps of their organization. Using a logic borrowed from bounded rationality and Bayesian deci…
How (Not) to Solve the Problem
Public administration scholars are beginning to pay more attention to the problem of common source bias, but little is known about the approaches that applied researchers are adopting as they attempt to confront the issue in their own research. In this essay, we consider the various responses taken by the authors of six articles in this journal. We draw attention to important nuances of the common measurement issue that have previously received l…
Evaluating Urban Public Schools
Among the most contentious questions in public administration is how the performance of public organizations should be evaluated, and nowhere is this issue more salient than in urban public schools. While significant attention has been devoted to studying administrative measures of public organizations, the views of citizens concerning performance have been widely criticized and are not frequently gathered by schools. How these assessments relate…
How (Not) to Solve the Problem
Public administration scholars are beginning to pay more attention to the problem of common source bias, but little is known about the approaches that applied researchers are adopting as they attempt to confront the issue in their own research. In this essay, we consider the various responses taken by the authors of six articles in this journal. We draw attention to important nuances of the common measurement issue that have previously received l…
Performance Gaps and Managerial Decisions
An extensive literature finds that managerial decisions matter for the performance of public organizations, yet little attention has been devoted to why managers make the decisions that they do. This article builds a theory of public management decision making based on the simple assumption that managers are concerned with performance and the performance gaps of their organization. Using a logic borrowed from bounded rationality and Bayesian deci…
Goals, Trust, Participation, and Feedback
Much recent work in the study of public administration has emphasized new challenges and relatively unusual aspects of management. However, it is likely that the core features of traditional public administration play a crucial role, particularly regarding the delivery of performance. The most venerable of these aspects of public management have to do with “internal” management. We focus here on a cluster of key, intertwined management practices:…
Social Distancing during the Covid ‐19 Pandemic
Social distancing is an effective means of containing the spread of COVID‐19, but only if we all participate. Who are the individuals who are least likely to adhere to social distancing recommendations, presently and in the long term? Such knowledge is important for policy makers looking to sustain the public's buy‐in to social distancing. Using survey data from a sample of U.S. residents (n = 1,449), the authors show that some demographic factor…
Everything Is Relative
In recent years, studies of citizen satisfaction have increasingly relied on the expectancy–disconfirmation model, which highlights the role that expectations play in driving citizen evaluations of government services. But most empirical studies within public administration of the relationship between expectations and satisfaction indicate that expectations have little-to-no net effect on satisfaction. We argue that these results may be largely d…
The Validity of Subjective Performance Measures
Public management studies are increasingly using survey data on managers' perceptions of performance to measure organizational performance. These perceptual measures are tempting to apply because archival performance data or surveys of target group outcomes and satisfaction are often lacking, costly to provide, and are highly policy specific rendering generalization difficult. But are perceptual performance measures valid, and do they generate un…
Beyond Policy Diffusion
Interdependence in the decision-making or behaviors of various organizations and administrators is often neglected in the study of public administration. Failing to account for such interdependence risks an incomplete understanding of the choices made by these actors and agencies. As such, we show how researchers analyzing cross-sectional or time-series-cross-sectional (TSCS) data can utilize spatial econometric methods to improve inference on ex…
Is Active Representation an Organizational-Level Process? The Indirect Effect of Bureaucrats on Clients They Don’t Directly Serve
A now well-established link exists between passive representation of racial and gender minorities in certain bureaucracies and substantive benefits for the represented groups. However, few quantitative studies have distinguished between the multiple possible mechanisms by which passive representation might produce such effects. We conduct a novel set of empirical analyses aimed at determining whether or not passive representation produces effects…
Race, Locality, and Representative Bureaucracy
Despite burgeoning research on representative bureaucracy theory, there is limited examination of how environmental contexts shape the manner in which the demographic makeup of a bureaucracy is linked to distributional bureaucratic outcomes. Scholars in the field of social psychology, however, have suggested that community-level variation in the pervasiveness of biases against particular social groups helps to explain inequitable outcomes in such…
Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations
Research on citizen satisfaction has emphasized the role of service quality (including expectations for quality) in shaping citizens’ evaluations of public services. This article considers an understudied but important aspect of public service delivery—equity—and investigates how disparities in service outcomes between disadvantaged and advantaged groups affect citizens’ evaluations of service providers. This study also examines whether citizens …
A dynamic study of citizen satisfaction
We consider how current and past views of a service provider jointly shape satisfaction levels. In Study 1, we replicate a prior study of expectancy-disconfirmation by Van Ryzin, and in Study 2 we extend the original cross-sectional design by analysing a four-wave panel with 654 respondents in Hong Kong. Study 1 findings replicate the original study. Our Study 2 extension finds that (1) citizens’ attitudes about satisfaction are relatively stable…
Which Public Values are Most Important? Linking Political Ideology and Public Service Motivation to Public Values Preferences
Understanding public values hierarchies among the public gives insights into public preferences for government decisions and policymaking. While societies often express broad agreement in a set of common values, such as democratic values, how do individuals prioritize different public values? Given increasing political polarization, how do political ideology and public service motivation (PSM), or concern for others grounded in public institution…
Evaluating Urban Public Schools
Among the most contentious questions in public administration is how the performance of public organizations should be evaluated, and nowhere is this issue more salient than in urban public schools. While significant attention has been devoted to studying administrative measures of public organizations, the views of citizens concerning performance have been widely criticized and are not frequently gathered by schools. How these assessments relate…
How (Not) to Solve the Problem
Public administration scholars are beginning to pay more attention to the problem of common source bias, but little is known about the approaches that applied researchers are adopting as they attempt to confront the issue in their own research. In this essay, we consider the various responses taken by the authors of six articles in this journal. We draw attention to important nuances of the common measurement issue that have previously received l…
The Validity of Subjective Performance Measures
Public management studies are increasingly using survey data on managers' perceptions of performance to measure organizational performance. These perceptual measures are tempting to apply because archival performance data or surveys of target group outcomes and satisfaction are often lacking, costly to provide, and are highly policy specific rendering generalization difficult. But are perceptual performance measures valid, and do they generate un…
Performance Gaps and Managerial Decisions
An extensive literature finds that managerial decisions matter for the performance of public organizations, yet little attention has been devoted to why managers make the decisions that they do. This article builds a theory of public management decision making based on the simple assumption that managers are concerned with performance and the performance gaps of their organization. Using a logic borrowed from bounded rationality and Bayesian deci…
Is Active Representation an Organizational-Level Process? The Indirect Effect of Bureaucrats on Clients They Don’t Directly Serve
A now well-established link exists between passive representation of racial and gender minorities in certain bureaucracies and substantive benefits for the represented groups. However, few quantitative studies have distinguished between the multiple possible mechanisms by which passive representation might produce such effects. We conduct a novel set of empirical analyses aimed at determining whether or not passive representation produces effects…
Goals, Trust, Participation, and Feedback
Much recent work in the study of public administration has emphasized new challenges and relatively unusual aspects of management. However, it is likely that the core features of traditional public administration play a crucial role, particularly regarding the delivery of performance. The most venerable of these aspects of public management have to do with “internal” management. We focus here on a cluster of key, intertwined management practices:…
Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations
Research on citizen satisfaction has emphasized the role of service quality (including expectations for quality) in shaping citizens’ evaluations of public services. This article considers an understudied but important aspect of public service delivery—equity—and investigates how disparities in service outcomes between disadvantaged and advantaged groups affect citizens’ evaluations of service providers. This study also examines whether citizens …
Beyond Policy Diffusion
Interdependence in the decision-making or behaviors of various organizations and administrators is often neglected in the study of public administration. Failing to account for such interdependence risks an incomplete understanding of the choices made by these actors and agencies. As such, we show how researchers analyzing cross-sectional or time-series-cross-sectional (TSCS) data can utilize spatial econometric methods to improve inference on ex…
How to encourage “Togetherness by Keeping Apart” amid Covid-19? The ineffectiveness of prosocial and empathy appeals
The COVID-19 pandemic is a major challenge facing societies around the world. Citizen engagement in “social distancing” is a key containment measure for curtailing the spread of the virus. But what kind of information should governments use for encouraging social distancing compliance? Using data from a pre-registered survey experiment among US residents (n = 1,502), we examine how five distinct COVID-19 information cues—which each appeal to pros…
Social Distancing during the Covid ‐19 Pandemic
Social distancing is an effective means of containing the spread of COVID‐19, but only if we all participate. Who are the individuals who are least likely to adhere to social distancing recommendations, presently and in the long term? Such knowledge is important for policy makers looking to sustain the public's buy‐in to social distancing. Using survey data from a sample of U.S. residents (n = 1,449), the authors show that some demographic factor…
Everything Is Relative
In recent years, studies of citizen satisfaction have increasingly relied on the expectancy–disconfirmation model, which highlights the role that expectations play in driving citizen evaluations of government services. But most empirical studies within public administration of the relationship between expectations and satisfaction indicate that expectations have little-to-no net effect on satisfaction. We argue that these results may be largely d…
Bureaucratic Beliefs and Representation
Representative bureaucracy theory posits that the demographic makeup of a bureaucracy can affect how policy is implemented, especially when bureaucrats engage in “active representation” or behavior that directly advances the interests of a particular group in society. It is often assumed that active representation is motivated by the unique beliefs, convictions, or affinities experienced by bureaucrats holding particular social identities. But fe…
Which job attributes attract individuals high in public service motivation and self‐efficacy to a public service job
Which job attributes attract prospective high‐performing individuals to a job in the public sector? Research shows that the particular attributes of a job influence perceptions of job attractiveness. Moreover, public service motivation (PSM) and self‐efficacy are valuable individual‐level traits for public service performance. This article examines how variation within particular job attributes that are generic to many public service jobs may att…
Race, Locality, and Representative Bureaucracy
Despite burgeoning research on representative bureaucracy theory, there is limited examination of how environmental contexts shape the manner in which the demographic makeup of a bureaucracy is linked to distributional bureaucratic outcomes. Scholars in the field of social psychology, however, have suggested that community-level variation in the pervasiveness of biases against particular social groups helps to explain inequitable outcomes in such…
Making Null Results Credible
One common criticism leveled against such findings is that null results could be driven by design factors like inadequate sample size or measurement error. In this essay, we provide an overview of several tools and practices that researchers can implement, both during the design stage and during post-hoc analysis, to make null results more credible. Specifically, as researchers design their studies, they can make use of power analysis and preregi…
The Politics of School Funding
States diverge widely when it comes to education funding choices, leading to substantial differences in how much states spend on schooling, the role of local versus state revenue sources, and relative differences among districts in funding levels. Prior studies have documented that Democratic party control of state governments appears to be associated with higher levels of spending on K-12 education, but beyond that we know little about how polit…
Pay-for-performance, job attraction, and the prospects of bureaucratic representation in public organizations
Does pay-for-performance – a hotly debated compensation scheme for incentivizing public service efficiency – induce inadvertent heterogeneity in job attraction that is counteracting the prospects of bureaucratic diversity and representation? Using data from a pre-registered conjoint experiment among US residents (n = 1,501), we examine whether pay-for-performance (compared to fixed pay) affects attraction to a public service job differently acros…
A dynamic study of citizen satisfaction
We consider how current and past views of a service provider jointly shape satisfaction levels. In Study 1, we replicate a prior study of expectancy-disconfirmation by Van Ryzin, and in Study 2 we extend the original cross-sectional design by analysing a four-wave panel with 654 respondents in Hong Kong. Study 1 findings replicate the original study. Our Study 2 extension finds that (1) citizens’ attitudes about satisfaction are relatively stable…
Which Public Values are Most Important? Linking Political Ideology and Public Service Motivation to Public Values Preferences
Understanding public values hierarchies among the public gives insights into public preferences for government decisions and policymaking. While societies often express broad agreement in a set of common values, such as democratic values, how do individuals prioritize different public values? Given increasing political polarization, how do political ideology and public service motivation (PSM), or concern for others grounded in public institution…
The Effect of Performance Failures on User Satisfaction
Despite long‐standing interest in satisfaction with public services and organizations, our knowledge of how responsive user satisfaction is to real‐world performance fluctuations remains limited. Existing cross‐sectional studies may suffer from selection bias, while survey experiments may overstate performance information effects, as the salience of such information is artificially primed. We exploit a unique opportunity to study the link between…
Heterogeneity in public service recruitment
Do political identities shape attraction to particular public service job opportunities? Using data from a prior conjoint experiment among U.S. residents, we conduct an exploratory analysis to examine this question. Our findings indicate similarities in reactions to job attributes across partisan lines, as well as some notable differences. Compared to Democrats and Independents, Republicans express less interest in pursuing a job that involves wo…
The next generation of citizen satisfaction research
This special issue of Public Management Review seeks to stimulate researchers working on citizen satisfaction with ideas and examples for improving on the currently dominant theory, the expectancy-disconfirmation model (EDM), as well as broadening the range of research designs used. We begin by identifying key areas where citizen satisfaction research is somewhat ‘stuck’. We then draw out key contributions by the articles in this special issue th…
Political science (14 obras) · Public Policy and Administration Research (14 obras) · Psychology (12 obras) · Economics (9 obras) · Social Psychology (9 obras) · Business (8 obras) · Politics (8 obras) · Computer Science (7 obras) · Social Psychology (7 obras) · Public relations (6 obras)