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Does the Use of Colored Paper Improve Response Rate to Mail Surveys

A Multivariate Experimental Evaluation

Datos Bibliográficos

ID11215395
AutoresScott Keeter (George Mason University, autor de correspondencia), J David Kennamer (Virginia Commonwealth University), James M Ellis, James Ellis (0000-0002-9318-5141, Survey and Evaluation Research Lab, Virginia Commonwealth University, Richmond, VA, USA), Robert G Green (0000-0002-1614-7133, Virginia Commonwealth University)
Año2001
Volumen28
Número1
Páginas69-78
Fecha de publicación2001-12-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaJournal of Social Service Research (JOURNAL)
Identificadores de la revistaISSN: 0148-8376 • E-ISSN: 1540-7314
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j079v28n01_04
OpenAlexW1573119980
IdiomaEN
Citas recibidas1
Referencias citadas15

Although colored paper is frequently prescribed to enhance response rates of mail surveys, the results of previous evaluations of this technique have been mixed. We therefore, conducted a large-scale experimental study, mailing almost 20,000 questionnaires to members of seven different survey samples. Green, pink and white questionnaires were randomly assigned within each sample. When use of a cover letter and personalization of the mailing were controlled, neither pink nor green colored questionnaires were associated with significant differences in response rates for the aggregated sample or for any of the individual studies. Implications for the continuing use of colored questionnaires and other response enhancements techniques in survey research are discussed.Key Words: Survey researchresponse ratepaper color

Advertising · Business · Colored · Personalization · Sample (material · Sociology · World Wide Web · Computer Science · Focus Groups and Qualitative Methods · Mobile Crowdsensing and Crowdsourcing · Psychology · Survey Methodology and Nonresponse

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Obras citantes distintas1
Citas por año0,06
Intervalo de citas2009 - 2009 (1)
Velocidad de citaciónhistorical
Altamente citadoNo
Tipos de citaNeutras: 1
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