Threats to the sustainability of the outsourced call center industry in the Philippines
Implications for language policy
Datos Bibliográficos
| ID | 12833763 |
|---|---|
| Autores | Eric Friginal (0000-0001-5956-3674, Georgia State University, autor de correspondencia) |
| Año | 2008 |
| Volumen | 8 |
| Número | 1 |
| Páginas | 51-68 |
| Fecha de publicación | 2008-11-21 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Language Policy (JOURNAL) |
| Identificadores de la revista | ISSN: 1568-4555 • E-ISSN: 1573-1863 |
| Editorial | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s10993-008-9119-2 |
| OpenAlex | W2082532424 |
| Idioma | EN |
| Citas recibidas | 10 |
| Referencias citadas | 12 |
Business · Call centre · Context (archaeology · Outsourcing · Political science · Public relations · Qualitative research · Quality (philosophy · Service (business · Sociology · Sustainability · Telecommunications · Emotional Labor in Professions · Engineering · International Student and Expatriate Challenges · Labor Movements and Unions · Marketing
Entanglements and Assemblages of English
Economic globalization and regional disparities in the Philippines
Colonial mindset, appropriation, and emotion
Research bibliography for Philippine English (2008–2023)
Techno-Modeling Care
Current trends and the way forward on call center research in a post-covid world
Entanglements of colonialism, social class, andUnequal Englishes
Building rapport' with customers across the world
Language Management/Labor
Translingual entanglements of English
Language Planning
English as a Global Language and the Issue of International Intelligibility
Developing Intercultural Competence as Part of Professional Qualifications. A Training Experiment
Miscommunication between pilots and air traffic control
European models of bilingual education
The Language Planning Situation in the Philippines
Fatal Words
English for Globalisation or for the World's People
Outsourced call centers and English in the Philippines
The politics of Philippine English
The Ownership of English in Japanese Secondary Schools
| Obras citantes distintas | 10 |
|---|---|
| Citas por año | 0,63 |
| Intervalo de citas | 2010 - 2025 (16) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 10 |