Determinants of Job Dissatisfaction and Its Impact on the Counterproductive Work Behavior of University Staff
Datos Bibliográficos
| ID | 16913875 |
|---|---|
| Autores | Tan Fee Yean (0000-0002-9976-0928, Northern University of Malaysia, autor de correspondencia), Johanim Johari (0000-0003-0609-7010, Northern University of Malaysia), Khulida Kirana Yahya (Northern University of Malaysia), Tay Lee Chin (0000-0002-7764-1258, Tunku Abdul Rahman University of Management and Technology) |
| Año | 2022 |
| Volumen | 12 |
| Número | 3 |
| Fecha de publicación | 2022-07-01 |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | SAGE Open (JOURNAL) |
| Identificadores de la revista | ISSN: 2158-2440 • E-ISSN: 2158-2440 |
| Editorial | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/21582440221123289 |
| OpenAlex | W4296139611 |
| Idioma | EN |
| Citas recibidas | 4 |
| Referencias citadas | 64 |
The employee behavior literature is very much dominated by studies on “good” or “positive” behaviors, but relatively little has been researched on the negative attitudes and behaviors of people within the workplace, in particular, job dissatisfaction and counterproductive work behavior (CWB). Therefore, the present study is intended to (1) investigate the influence of job stressors (i.e., role overload, role conflict, role ambiguity, and organizational constraints) on job dissatisfaction among university staff and (2) examine the influence of job dissatisfaction on university staff’s CWB. Data was gathered through 266 questionnaires and tested using partial least squares structural equation modeling. The results revealed that organizational constraints, role overload, and role ambiguity are significant stressors that increase job dissatisfaction, which in turn, increase CWB. Thus, the findings highlight the vital role of specific job stressors (i.e., role overload, role ambiguity, and organizational constraints) in causing job dissatisfaction and CWB among university staff. The findings contribute to the stressor-emotion model and Herzberg’s motivation-hygiene theory. Theoretical and practical implications are discussed
Ambiguity · Counterproductive work behavior · Job attitude · Job design · Job performance · Job satisfaction · Job stress · Organizational Behavior · Organizational citizenship behavior · Organizational commitment · Role conflict · Stressor · Structural equation modeling · Applied Psychology · Clinical Psychology · Emotional Intelligence and Performance · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workaholism, burnout, and well-being
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| Citas por año | 2 |
|---|---|
| Intervalo de citas | 2024 - 2026 (3) |
| Altamente citado | No |