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Interacting with ChatGPT for internal feedback and factors affecting feedback quality

Datos Bibliográficos

ID19378374
AutoresAngela Choi Fung Tam (0000-0003-1308-8075, Division of Languages & Communication, College of Professional and Continuing Education, the Hong Kong Polytechnic University, autor de correspondencia)
Año2025
Volumen50
Número2
Páginas219-235
Fecha de publicación2025-02-17
Open AccessNo
TipoARTICLE
RevistaAssessment & Evaluation in Higher Education (JOURNAL)
Identificadores de la revistaISSN: 0260-2938 • E-ISSN: 1469-297X
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/02602938.2024.2374485
OpenAlexW4400865886
IdiomaEN
Citas recibidas25
Referencias citadas29

Research consistently shows the importance of teacher and peer feedback in enabling students to generate internal feedback for improved learning. However, the utilisation of Generative Pre-Trained Transformer (ChatGPT) to support higher education students in generating internal feedback lacks clarity. This qualitative case study aimed to explore students’ experiences with ChatGPT as they sought assistance in generating internal feedback and to identify factors that influence the quality of feedback provided by ChatGPT. Forty-eight Chinese students with varying levels of writing proficiency participated in an English writing course, and data were collected through self-reflective questions, interviews, and conversation logs with ChatGPT. Qualitative data were analyzed using thematic coding. This qualitative case study aimed to explore students’ experiences with ChatGPT as they sought assistance in generating internal feedback and to identify the factors that influence the quality of feedback provided by ChatGPT. The quality of ChatGPT’s feedback was influenced by factors such as learners’ personal goals, the utilisation of the system’s multilingual capability, and their self-regulation writing strategies, which in turn affect the quality of prompts. These findings offer practical insights into the use of ChatGPT for generating internal feedback in second language (L2) writing

Business · Physics · Process management · Computer Science · Intelligent Tutoring Systems and Adaptive Learning · Online Learning and Analytics · Psychology · Student Assessment and Feedback

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Citas por año25
Intervalo de citas2025 - 2026 (2)
Altamente citadoNo

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