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Trapped into Reverse Asymmetry

Public Employment Services Dealing with Employers

Datos Bibliográficos

ID2116221
AutoresDario Raspanti (0000-0003-0377-7272, University of Florence), Tatiana Saruis (University of Modena and Reggio Emilia)
Año2022
Volumen51
Número1
Páginas173-190
Fecha de publicación2022-01-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaJournal of Social Policy (JOURNAL)
Identificadores de la revistaISSN: 0047-2794 • E-ISSN: 1469-7823
EditorialCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0047279420000756
OpenAlexW3121971846
IdiomaEN
Citas recibidas9
Referencias citadas20

Although often neglected, the availability of employment opportunities is central to the effectiveness of active labour market policies. Employers play a crucial role in this policy field as they are both clients and co-producers of public employment services (PES). This study focuses on that relationship and reports qualitative research conducted in Tuscany (central Italy) from a street-level perspective. The findings show how public job-brokers manage this asymmetrical relationship and develop specific strategies to obtain employers' cooperation and accomplish the PES mandate. The strategies identified here involve language adaptation, curricula 'creaming', and control of the bureaucratic procedure. These are shaped through a variable mix of four components that will be defined as relational, perceptive, technical, and tactical. This study contributes to the debate on activation policies, analysing in detail how PES frontline workers interact with employers, dealing with market logic in the public encounter

Bureaucracy · Business · Control (management) · Economics · Management · Mandate · Perspective (graphical) · Political science · Public relations · Qualitative research · Sociology · Employment and Welfare Studies · Labor Movements and Unions · Marketing · Social Policy and Reform Studies

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Obras citantes distintas9
Citas por año1,8
Intervalo de citas2021 - 2025 (5)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 9
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